Senior Property Manager (East Region)

Clarion Partners has been a leading real estate investment manager for over 40 years. Headquartered in New York, the firm maintains strategically located offices across the United States and Europe. Clarion Partners offers a broad range of real estate strategies across the risk/return spectrum to approximately 500 institutional investors across the globe. Clarion Partners operates independently as a Specialist Investment Manager owned by Franklin Templeton (FT), a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals.

Overview:

Exciting opportunity to work directly for an owner on a portfolio of approximately 25-30 single-tenant industrial assets on our East Region Portfolio. Travel is required 3-4 times per year to markets including Boston, New Jersey, Pennsylvania, and Nashville, with additional 1 time per year travel to Atlanta and Orlando.

Position is supported by an Assistant Property Manager and a shared Property Administrator.

Responsibilities:

• Oversee all operational aspects of multi-property industrial portfolio, including maintenance, capital projects, vendor management, and regulatory compliance as needed
• Ensure properties are maintained to high company standards
• Ensure compliance with lease requirements, insurance provisions, lender requirements and any state/local or federal regulations are followed
• Tenant move-ins, move-outs, tenant alterations in coordination with lease specifications
• Oversee capital and deferred maintenance projects
• Request, review and recommend bids and specifications for vendor maintenance agreements, property alterations, upgrades, or other contracted projects
• Ensure maintenance and repairs are performed on schedule and in accordance with approved operating budget and contractual obligations
• Review and provide recommendations for tenant-made alteration requests
• Work closely with Asset Management team
• Prepare, review and approve annual operating budgets, reforecasts, and annual operating expense reconciliations
• Review and approve invoices and contracts in accordance with company policies
• Monthly financial review with variance reporting and accruals for submission to accounting team
• Provide exemplary customer service through a proactive and positive approach to foster positive rapport with tenants and ensure high tenant satisfaction
• Promptly respond to and resolve all tenant concerns
• Perform regular property inspections
• Develop a variety of vendor and contractor relationships in multiple markets

Supervisory Responsibilities:

• Provides formal supervision to direct reports. Provides comment on annual performance reviews.
• Sets performance expectations and provides ongoing coaching and training to further develop direct reports competencies
• Leads by example and models behaviors that are consistent with company values.

Minimum Requirements:

• Minimum 5 years in property management with industrial experience
• CPM or RPA designation a plus
• Strong financial acumen, including budgeting, reconciliations, and variance analysis
• Excellent verbal and written communication skills
• Strong organizational and analytical skills
• Ability to respond effectively and professionally to sensitive issues
• Strong knowledge of industrial leases and operational requirements
• Advanced computer skills (Microsoft Office applications; MRI and Kardin a plus)
• Excellent customer service a must
• Self-starter and team player