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Senior Project Manager
Roche Services & Solutions (RSS) aims at "transforming the way Roche operates.'' As a global organization of over 3,500 colleagues, we enable Roche to operate in a competitive and ever-changing business environment. We provide our partners with end-to-end business services and solutions, enabling them to focus on patient-centric activities. Embracing a OneRoche mindset, we leverage our global network located in Budapest (Hungary), Riga (Latvia), Chennai & Hyderabad (India), San José (Costa Rica), Kuala Lumpur (Malaysia), and our other sites to remain customer-centric 24/7 and co-create solutions together.
The Opportunity
We are looking for an experienced Senior Implementation Project Manager to support a large program for the Pharma Division. The program aims to deliver a holistic customer experience for enhanced patient outcomes by making our customer engagement smarter, faster and more impactful. We will do this by working together to embed customer-centric mindsets and governance, omnichannel capabilities and clear E2E workflows – powered by a Next Generation Customer Engagement technology ecosystem that supports enterprise-wide collaboration at scale. The role will coordinate and connect the various implementation squads across different implementation waves and will work closely with program members across IT and business functions as well as a number of external partners.
Deliver projects or programs using agile or traditional project management methodologies to achieve business goals and organizational value.
Lead global project teams, clearly defining roles, responsibilities, and resource assignments for project plan deliverables.
Ensure critical success factors—reliability, compliance, efficiency, sustainability, and time to value—are maintained throughout the project lifecycle.
Manage stakeholders by establishing strong relationships and understanding their organizational needs.
Maintain accurate project plans, risk and issue logs, and ensure timely, transparent project statuses, including presenting to governance meetings.
Track project financials, seek governance approvals, and apply organizational change management practices to ensure effective communication.
Contribute to capability building by advancing project management expertise, developing training content and toolkits, and actively sharing knowledge within the Project Management Chapter.
Who You Are
Success in this role requires a true servant-leader and a master orchestrator with a passion for helping multiple teams collaborate and deliver on a complex plan. You are an exceptional facilitator, a patient coach, and a pragmatic problem-solver who knows how to execute large-scale, global Implementation.
Possess a university degree with over 10 years of experience in project/program management.
Deep understanding of large-scale program management and technology deployment lifecycles.
Extensive expertise in leading global, complex projects, optimizing resources, and prioritizing effectively.
Proven ability to motivate, coach, and develop individuals and teams within project setups.
Strong knowledge of project management methodologies including waterfall, SCRUM, SAFe, and others.
Excellent stakeholder and influencing skills for building trust, creating transparency, and managing cross-team dependencies.
Demonstrated proficiency in communication, negotiation, and global collaboration across various levels of a matrix organization.
In Exchange we provide you with
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.
Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
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A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.