Senior Project Manager

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary
Sr. Project Manager leads large and complex, high-priority projects and/or supports critical programs which usually impact multiple Lines Of Business (LOB) and/or functional areas and often require considerable resources and high levels of functional integration. Takes projects from original concept through final implementation using standard project management, organizational change management and risk management methodologies and concepts. Sets and manages expectations for diverse project stakeholders through planning activities and maintains transparency via communication & reporting channels. Establishes and maintains a strong collaborative trusted advisor relationship across a diverse, senior-level set of business and support partners.

Essential Functions

• Works with business leader to define scope; manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple senior-level stakeholders.
• Develops and/or manages integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project checkpoints as well as status while adhering to project policy standards; ensures potential impacts to external client experience are addressed in project solution/plan.
• Understands various project delivery methodologies such as waterfall, agile, etc. Able to manage or coordinate with all types of projects. Contributes to continuous improvement of Key's project lifecycle.
• Drive effective partner communication and relationship management by acquiring comprehensive knowledge of the business by spending time with business partners; solving business problems; negotiating effectively and offering credible challenges. Comfortable presenting to senior and executive levels of leadership.
• Develop and/or lead change management planning, design and implementation including communication and training.
• Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages project or program dependencies across projects and track/monitors/escalates; and escalates risks with corrective/ mitigating actions.
• Partners to drive business case development; performs project initiation activities; and administers project checkpoints to drive delivery and mitigate/resolve bottlenecks.
• Responsible for effective project resource plan by estimating internal/external resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages performance for vendor labor resources.
• Responsible for, consolidates and continuously manages the overall project financials; including the forecasting and budgeting as required by project and company standards. Independently facilitates and executes budgetary requests.
• Actively seeks out opportunities to mentor more junior project managers.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

• Bachelor's Degree or equivalent experience (preferred)

Work Experience

• Minimum of 5+ years of increasingly complex project related experience required; experience in the financial services industry (preferred)

Licenses and Certifications

• Project Management Professional (PMP) - PMI (desired)

Skills

• Knowledge and experience with standard project development/management methodologies and tools required.
• Expert knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Working Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Extensive Experience with effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Extensive Experience with techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
• Extensive Experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Extensive Experience with effective team building techniques; ability to form and manage effective teams.
• Extensive Experience with leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.
• Extensive Experience with project planning; ability to utilize a variety of specific tools and techniques for planning, estimating, resourcing and scheduling IT projects.
• Extensive Experience with project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.
• Working Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
• Extensive Experience with collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (3+ days)

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment.  As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 05/15/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

 

 

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