Who we are
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!
Job Snapshot
The Program Manager, Services Delivery is an individual contributor responsible for end-to-end program ownership, customer communication, and successful execution of complex, customer-facing engagements across Mindtickle’s services portfolio. This role spans the full engagement lifecycle—from pre-sales scoping and estimation through delivery, launch, and handover—ensuring outcomes are delivered with high quality, predictability, and customer satisfaction.This role emphasizes hands-on delivery leadership, not people management. The Program Manager is expected to be process-disciplined yet adaptable, comfortable leading customer conversations, managing expectations, resolving conflicts, and guiding stakeholders through ambiguity with a strong customer-first mindset.