Senior Product Support Engineer

Senior Product Support Engineer

Company:

The Boeing Company

We are Boeing Global Services (BGS) Engineering team creating and implementing innovative technologies that make the impossible possible and enabling the future of aerospace.  We provide engineering design and support, including aftermarket modifications, and are innovating to make product and services safety even stronger. Join us and put your passion, determination, and skill to work building the future! #TheFutureIsBuiltHere #ChangeTheWorld
 

Boeing Global Services is currently seeking a Senior Product Support Engineer to become part of the Commercial Provisioning Services team in Seattle, WA.

Provisioning Services is responsible for engaging with and supporting airlines with part provisioning data and training in preparation for the introduction of new airplanes into their fleet.

The team develops airline customers’ initial provisioning requirements, using the latest configuration and reliability data, for spare parts and materials for all Boeing commercial and commercial derivative aircraft models, and delivers a comprehensive suite of provisioning products. Provisioning Services also supports Boeing Sales teams and airline customers with data to understand what their spare part investment will look like.
 

Position Responsibilities:

• Develop comprehensive spares provisioning programs for airlines to support life cycle maintenance for all Boeing commercial aircraft. This includes initial provisioning of new aircraft as well as re-provisioning for used aircraft

• Conduct provisioning conferences and training for airline personnel in accordance with contractual requirements and customer requests

• Support the data collection and analysis needs to respond to customer inquiries throughout the provisioning process and the aircraft lifecycle

• Ensure the quality and integrity of provisioning data in the Recommended Spare Parts List and other provisioning products, and that all contractual commitments are met

• Review and validation of Supplier provisioning data and other provisioning data elements associated with documented parts

• Interface and follow up with Suppliers, Boeing engineering design organizations, and other Boeing organizations supporting airline provisioning and Entry Into Service

• Periodic travel to Airline Customer sites will be required after an adequate level of experience and knowledge is attained

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement

• 3+ years’ experience with STEPS (Spares Technical Engineering Processing System), including part attributes and the documentation of complex part interchangeability

• 9 or more years’ related work experience or an equivalent combination of education and experience

• Strong presentation and communication skills

• Experience with data analysis tools and software

Preferred Qualifications (Desired Skills/Experience):

• Experience with digital platforms and learning new software

• Experience in engineering roles requiring high attention to detail and accuracy and the ability to work independently

Union:

This is a union-represented position.

Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.  

Summary pay range: $135,150 - $182,850

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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