Senior Product Owner

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

Be part of our talented and growing team! We are currently looking for a Product Manager, Technology (Mastercard) , to join our team reporting to the Director, Enterprise Applications and Card Services.

We are currently seeking a Product Manager, Technology (Mastercard) with in depth understanding of the end to end credit card lifecycle from customer acquisition to card issuance, use and authorization.

About the role:

Working in the Fairstone Bank Mastercard team, the Product Manager, serves as the bridge between business and technology, helping to set business priorities and directing execution with technology teams.

WHAT WILL YOU WORK ON?

• Ensure the successful delivery of complex, multi-faceted projects and smaller projects involving multiple teams from different groups across the bank, as well as external vendors.
• Acts as Subject Matter Expert on the TS2 platform which requires extensive knowledge on TSYS capabilities to support all aspects of the Credit Card Business.
• Creates and maintains process mapping documents and system diagrams.
• Works closely with Business stakeholders to assess and deliver products and solutions that meet market needs and business goals
• Tracking, monitoring, and communicating the progress of initiatives against defined project milestones to ensure progress versus expectations.
• Lead requirements walkthrough sessions with technical and QA resources ensuring that business and system requirements are understood, information is adequate to facilitate design, development and testing of the business requirement
• Development and execution of implementation and communication strategy.
• Manage test planning and execution for business solutions.
• Defect resolution and prevention.

What we’re looking for:

• 5 or more years of progressive experience in a project and operational roles, in the financial services, credit card industry.
• Strong Experience on TSYS TS2 and TSYS peripheral systems including DE and TCS.
• Ability to understand and translate user requirements into technically sound stories
• Solid knowledge of project life cycles and practices
• Robust analytical skills
• Strong relationship management skills
• Critical thinking skills
• Effective communication and leadership skills
• Proven ability to meet tight deadlines, and perform well in a fast paced and dynamic environment
• High level of initiative, independent work, and motivation.

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.

• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.

• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.

• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.

• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.  

• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.

• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.

• On-Site Fitness: Gym access at our London and Montreal offices.

• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.

• Family Support: Parental leave top-up program to help you during life’s big moments.

• Community Impact: One paid volunteer day to give back to causes that matter to you.

• For more information on who we are as an employer click here.

What you can expect - pay & process:

• Expected base salary range is $105,000 - $125,000 , plus the opportunity to earn an annual incentive bonus tied to performance.   

• This posting is for an existing vacancy within our organization.

• Artificial intelligence may be used in parts of the recruitment process.

• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent