See yourself in our team
The Chief Operations Office (COO) supports the Group by delivering effective, efficient, and continually improving operational processes, all with a strong focus on customer experience. Within COO, the Customer Data Services (CDS) Crew plays a critical role in building and managing CBA’s strategic customer master platform, the foundation of a single, trusted view of our customers across the Group.
The crew ensures the accuracy, completeness, and reliability of customer data by modernising core systems, implementing cloud-first architectures, and enabling integration through API-driven and microservices-based solutions.
Our work connects and powers the bank’s customer ecosystem, ensuring that every channel, product, and service interacts with the same high-quality, verified customer data. By leveraging innovative data practices, automation, and advanced matching logic, the CDS Crew strengthens customer identity integrity and protects against duplication, fraud, and error.
Do work that matters
As Senior Product Owner, you’ll lead the squad responsible for our critical customer data platform and services. You’ll manage the product backlog, prioritise enhancements, and drive agile delivery to maintain and improve the integrity of customer data.
A key priority is establishing a new cloud-based strategic customer master, modernising technology and enabling seamless experiences across the Group.
More specifically, you will:
What you’ll bring
If this sounds like the role for you then we would love to hear from you. Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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