Senior Product Owner - Business Banking Channels

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Sr. Director, Business Banking Platform Delivery & Adoption, the Senior Product Owner will be a key leader within the Ascend (BBPT) Business Banking Transformation Project at CIBC. You will design and oversee workflow orchestrations needed across the transformation pillars, while ensuring full compliance with regulatory requirements. This role is essential for helping to define product requirements, engage with stakeholders, and contribute to the overall success of the project.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

How you’ll succeed 

• Product Support - Champion the product vision for the project, aligning with business objectives and regulatory standards. Collaborate with leadership and cross-functional teams to gather, prioritize, and refine requirements for migration and enhancement.

• Product Delivery - Manage the end-to-end delivery of project features, ensuring timely release and high-quality standards. Work closely with development teams to maintain a well-defined and prioritized backlog, optimizing delivery efficiency.

• Workflow Orchestration - Design and implement workflows for processes impacted by the transformation, aligning both customer and employee experiences.

• Stakeholder Engagement - Foster strong relationships with internal stakeholders and business partners to ensure needs are understood and addressed throughout the migration and transformation process.

• Market & Regulatory Research - Conduct market and competitive analysis to inform product decisions and stay abreast of regulatory changes affecting the banking sector specifically regarding any change to Business Banking regulations.

• Performance Tracking - Define and monitor KPIs to measure product success, utilizing feedback and data to adjust the roadmap and maximize impact.

• Documentation & Reporting - Maintain comprehensive product documentation, including user stories, acceptance criteria, and migration plans. Provide regular updates to colleagues and leadership on project progress and opportunities.

Who you are

• You can demonstrate experience of more than 5 years in Product Owner/Management or related experience.  It’s an asset if you have experience in product management tools e.g., JIRA, Confluence. 

• You have banking sector experience of more than 5 years. It’s an asset if you have client facing Business- or Commercial Banking experience. 

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful and simplified way. 

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity. 

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. 

• You are self-motivated. You are a self-starter and able to work independently to achieve your deliverables with minimal supervision.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Business Objectives, Communication, Concept Development, Creativity, Customer Experience (CX), Design Processes, Digital Designs, Financial Modeling, Innovation, Teamwork