Senior Product Manager, Subscriptions and Streaming

Major League Baseball is looking for a Senior Product Manager to join our team! Here’s your chance to work on industry-leading streaming products where you can redefine the experience of watching and listening to America’s national pastime. As a Senior Product Manager, you will work closely with your team to deliver an outstanding experience to baseball fans on Web, Mobile and Connected device platforms.

Responsibilities

• Build product vision and roadmaps by synthesizing MLB strategy and business objectives into actionable steps and realistic deliverables for your scrum team
• Partner with engineering, user experience, and research teams to constantly experiment and design product solutions that incorporate user feedback through multiple iterations
• Document and prioritize a product backlog with epics and user stories accompanied by detailed acceptance criteria
• Lead an Agile scrum team, forecast timelines, plan releases and coordinate cross-team deliverables
• Your customers always come first. You will interview, analyze, observe and learn about your audience to create insights that will shape requirements, features and the product roadmap
• Become a subject matter expert on the product, platform, and industry trends in streaming, connected TV and OTT marketplaces. Gain a deep understanding of customer motivations, problems, journeys, and usage patterns
• Use analytics and data to measure product performance, return on investment and drive product prioritization and design decisions
• Informed on the evolving AI/ML tooling landscape; able to identify opportunities to integrate AI-powered capabilities into the product, the product planning process and development tools to accelerate velocity
• Think like an owner to drive ideas forward from inception through execution, getting deeply embedded in the details and bridging the gaps where necessary to achieve target outcomes
• Create alignment between engineering, business stakeholders and leadership. Be the first point of contact for questions and clarifications
• Create transparency and accountability with mechanisms to compile status, identify risks and escalate critical product decisions and information
• Informed on the evolving AI/ML tooling landscape; able to identify opportunities to integrate AI-powered capabilities into the product, the product planning process and development tools to accelerate velocity

Qualifications

• 5+ years of digital product management experience
• Solid understanding of a Scrum Product Owner role and experience working with engineering and QA teams using agile methodologies
• Experience with qualitative and quantitative user research methods
• Experience developing requirement documents, user stories, wireframes, mockups, prototypes, and user interaction diagrams
• Familiar with video encoding, transcoding pipelines, and streaming delivery protocols (e.g., HLS, DASH) with a strong grasp of how encoding decisions impact playback quality, latency, and cost
• Hands-on familiarity with APIs, services architecture, and platform/infrastructure concepts; comfortable engaging directly with engineering on technical tradeoffs and system design decisions
• Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
• Product or design experience with using video and streaming as a platform to engage with fans and consumers is a plus
• Experience managing products at scale and on connected devices (Roku, Apple TV, Fire TV, etc.) is a plus

Salary Range: $150,000 - $180,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• Competitive Benefits Package
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance