About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
As we expand our Warehouse, Inventory, and Fulfillment/3PL initiatives, we are seeking a Contract Senior Product Manager to support delivery of several high-impact priorities on our 2026 roadmap. Inventory, Warehouse, and Fulfillment are core pillars of our product strategy and directly enable our ability to scale merchant operations, support multi-location and 3PL workflows, and drive sustainable revenue growth.
These domains require senior product leadership to independently own strategy and execution, translate complex operational workflows into scalable product solutions, and partner closely with Engineering, Operations, and Go-to-Market teams to reduce delivery risk and ensure timely execution against business goals. You’ll partner with cross-functional teams, including Engineering, Design, Operations, and Go-to-Market to drive execution on critical initiatives, while bringing merchant and industry needs into our product strategy.
This is a 6 month contract that pays an hourly rate of 68-85/hr depending on location.
About the team
You’ll partner with cross-functional teams, including Engineering, Design, Operations, and Go-to-Market to drive execution on critical initiatives, while bringing merchant and industry needs into our product strategy.
What will you be doing?
- Drive execution across our Fulfillment/3PL, Warehouse, and Inventory space, ensuring product requirements are clearly defined and delivered against merchant needs (3PL fulfillment operations, inventory workflows, and pick pack ).
- Engage with merchants, fulfillment partners, and internal stakeholders to understand workflows and pain points.
- Partner with Engineering and Design to define clear epics, user stories, acceptance criteria, and prioritization for delivery.
- Conduct market research and analyze competitor offerings in eCommerce logistics, 3PLs, and warehouse operations.
- Track KPIs and success metrics to inform iterations and ensure product-market fit.
- Support beta programs, collect feedback, and incorporate learnings into roadmap.
- Ensure cross-functional alignment and clear communication across teams at all times to drive successful outcomes
What are we looking for?
- 5+ years of experience in Product Management.
- Ability to independently define product strategy, scope initiatives, and drive execution in ambiguous and operationally complex domains.
- Strong sense of urgency, critical thinking skills, and ownership, you are able to make decisions and drive outcomes in a fast-paced environment.
- Demonstrated ability to translate merchant or operational workflows into product requirements.
- Strong judgment and prioritization skills, with the ability to balance merchant needs, operational constraints, and engineering tradeoffs.
- Excellent analytical skills with the ability to interpret data and make informed product decisions.
- Strong eagerness to learn and curiosity about eCommerce, shipping, and logistics.
- Ability to work as part of a team, never in a silo, with continuous alignment across Engineering, Design, Operations, and other stakeholders.
- Excellent written and verbal communication skills; ability to simplify complex logistics workflows into clear documentation.
What will make you stand out?
- Logistics background strongly preferred, with an understanding of how warehouses operate and how the 3PL fulfillment space works.
- Familiarity with WMS (Warehouse Management Systems), OMS (Order Management Systems), or shipping platforms.
- Experience with warehouse hardware and peripherals such as barcode scanners, scales, printers, or dimensioners.
- Experience with SaaS products and agile product development.
- Proficiency with product management tools such as JIRA, Confluence, or similar.
The Tech
- Working knowledge of G-suite applications
- Slack
- Zoom
- Jira
- Confluence
Additional Position Duties
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.