Senior Product Manager, Retail/ QSR/ Food-Tech (part-time, freelance)

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are looking for a Senior Product Manager to lead a large-scale digital transformation initiative for a retail food chain on a part-time, freelance basis. The role requires a strategic approach, including reviewing existing architectures and challenging current assumptions to improve the overall customer experience.

Key Responsibilities:

• Lead the consolidation of separate applications (loyalty, delivery, and in-store ordering) into a single unified Super App.
• Review conceptual architectures related to POS integration, mobile ordering, and inventory synchronization.
• Oversee the implementation of a Customer Data Platform (CDP) and define requirements for a unified customer profile to support algorithmic segmentation.
• Partner with executive stakeholders to assess existing project assumptions and provide data-driven alternatives where needed.
• Ensure alignment between technical system design and the customer journey, minimizing friction from menu browsing through checkout.

Required Qualifications:

• 7+ years of experience in Product Management, preferably within Retail, QSR, or Food-Tech.
• Strong understanding of system architecture and ability to discuss API integrations with engineering teams.
• Experience influencing senior stakeholders and working within complex organizational structures.
• Hands-on experience with CDPs and data-driven segmentation initiatives.

Success Criteria:

• Successful consolidation of legacy applications into a single platform.
• Implementation of an automated, algorithm-based marketing engine.
• Demonstrated improvement in system architecture resilience following peer review.