Senior Product Manager, Food Service Transaction Growth

Our product organization is built around empowered, cross-functional teams accountable for solving meaningful customer and business problems. Each team pairs a product manager with designers and engineers to discover, design, and deliver solutions that create measurable impact.

The Senior Product Manager, FSOP Transaction Growth, is accountable for driving incremental beverage transactions across the Food Service On Premise (FSOP) channel - nationally and in specific markets. This role sits at the intersection of commercial strategy, consumer insight, and outlet-level execution, partnering with National Account Executives (NAEs), operators, and cross-functional teams to identify, validate, and solve the problems that most directly limit beverage attachment.

Our Senior Product Managers operate with deep curiosity, commercial rigor, and a bias toward outcomes over outputs. They are focused on building the evidence base to pursue the highest-leverage transaction growth opportunities before committing to a solution.

• Define the problem, not the solution. Establish clear customer and business problems with measurable outcomes tied to beverage attachment and transaction growth across FSOP outlets.

• Lead discovery. Conduct operator research, NAE field interviews, consumer observation, and data analysis to identify and validate where the greatest transaction growth opportunities exist and what is blocking them.

• Develop deep commercial fluency. Build a thorough understanding of the FSOP selling environment: NAE account dynamics, operator decision-making, beverage category economics, and the factors that influence consumer purchase behavior at the outlet level.

• Sequence and prioritize ruthlessly. Translate insight into a clear, evidence-backed roadmap and well-scoped product requirements that reflect the highest-impact levers available.

• Partner to deliver. Work with design and engineering to deliver solutions that are valuable, viable, usable, and feasible, and with field and commercial teams to ensure adoption.

• Measure and iterate. Use data and field feedback to monitor attachment performance, detect execution gaps, and drive continuous improvement.

• Communicate with clarity. Articulate priorities, decisions, and trade-offs to NAEs, field teams, operators, and senior stakeholders, including executives, with confidence and precision.

• Connect across functions. Collaborate with Sales, Marketing, Data & Analytics, and Commercial Strategy to align goals, dependencies, and shared measures of success.

• 5+ years of experience in product management or a related field such as commercial strategy, data, engineering, or design

• Proven ability to define and deliver products or capabilities that achieve measurable business outcomes

• Demonstrated proficiency in modern product discovery methods (e.g., the ability to build evidence before building product)

• Strong analytical and problem-solving skills, including comfort with data, experimentation, and outcome-based measurement

• Excellent communication and influence skills across commercial, field-facing, and technical stakeholders

• Experience navigating complex, matrixed organizations and making trade-off decisions under ambiguity

• Education - Bachelor’s degree or equivalent practical experience. MBA or advanced technical degree preferred.

• Experience in food service, B2B sales enablement, or consumer-facing commercial environments

• Familiarity with outlet-level execution dynamics, including field sales, account management, and operator decision-making

• Experience with agile methodologies, experimentation frameworks, and analytics tools

• Exposure to AI-enabled or data-driven recommendation products

• Experience working at both the national strategy level and within specific market pilots simultaneously

Core Skills

Consumer & Commercial Insight - Builds deep understanding of FSOP operator needs, NAE selling dynamics, and the consumer’s moment of decision at the outlet level. Translates field insight into actionable product opportunities.

Strategic & Systems Thinking - Connects consumer insight, business context, and execution realities into a coherent direction. Sees how decisions made at the market level scale, or don’t, across the national system.

Analytical Rigor - Defines success metrics grounded in beverage attachment and transaction growth. Uses data and structured experimentation to guide prioritization and validate assumptions before committing to a direction.

Influence & Communication - Brings clarity to complex commercial topics. Builds alignment across field, commercial, and technical stakeholders, and drives decisions with confidence even under ambiguity.

Execution & Operational Excellence - Balances national strategy with market-level pilot work. Ensures quality, speed, and reliability in a fast-moving commercial environment.

Adaptability & Learning Agility - Responds effectively to new information and evolving priorities. Treats each pilot as a learning opportunity and promotes a culture of experimentation and continuous improvement.