Senior Product Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager

What does a successful Senior Product Manager do at Fiserv?

You will own and manage the end-to-end product development lifecycle, including ideation, requirements definition, prioritization, delivery, commercialization, and post-launch optimization. You will serve as the product owner for the Commerce Hub Gateway, driving enhancements to improve transaction processing, settlement accuracy, performance, and overall client experience.

What you'll do:

• Drive product features related to payment authorization, clearing, settlement, funding, and reconciliation across multiple payment rails. Own requirements for batch file processing, including ingestion, validation, transformation, enrichment, and delivery of settlement, funding, and reconciliation files.
• Lead cross-functional delivery efforts across engineering, QA, operations, risk, compliance, and client-facing teams to ensure on-time and high-quality releases.
• Ensure product support for file-based and API-driven integrations, including SFTP, APIs, and event-driven workflows.
• Lead issue resolution throughout the product lifecycle, including problem identification, root cause analysis, and stakeholder communication.
• Create, maintain and review product documentation, technical specifications, and API definitions for publication in Developer portal.
• Establish and maintain a deep understanding of customer, merchant, and partner needs, incorporating feedback into product strategy. Act as a key liaison and negotiator between internal teams and external clients to resolve product and integration issues.

Experience you'll need to have:

• High School graduate/GED
• 5 years of experience in Product Management, Technical Operations within a payment or fintech environment.
• 5 years of payments-related experience, preferably with gateways, processors, or PSPs.
• 2 years of technical writing experience, including API specifications and developer-facing documentation.
• Demonstrated experience with:
  • Product strategy and lifecycle management
  • Technical solution development
  • Matrixed and fast-paced environments
  • Managing competing priorities in a regulated industry

Experience that would be great to have:

• Bachelor's Degree

How you’ll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being.

• Paid holidays and generous time away policies.

• No-cost mental health support through Employee Assistance Programs.

• Living Proof program to recognize your peers’ extra effort with points used for rewards.

• Eight Employee Resource Groups to foster a collaborative culture.

• Unparalleled professional growth with training, development, and internal mobility opportunities.

• Retirement planning and discounted shares with the Employee Stock Purchase Plan.

• Medical, dental, vision, life, and disability insurance options available day one

• Tuition assistance and reimbursement program.

• Paid parental, caregiver, and military leave.

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Salary Range

$100,000.00 - $165,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.