Senior Product Manager - Bookings

You’ll join the Sell Online Tribe, the group shaping how merchants bring their businesses to life online. We design and build tools that help millions of entrepreneurs, from barbers to retailers, sell their products and services anywhere. Our focus is on Sell Online, a portfolio of products that includes Online Store, Bookings, Payment Links, and Gift Cards. Each of them empowers different types of merchants to run their businesses online in a way that best suits their needs.. Together, they enable merchants to showcase their offerings, manage appointments, sell services and products, share payment links, issue gift cards, and get paid - all seamlessly from all kinds of devices.

Our Bookings product has seen incredible traction with micro-merchants, and we are now ready to scale our offering to support larger businesses. This is a pivotal moment as we double down on specialized verticals like Beauty and Wellness, building high-impact features like multi-calendar management, deposits, and advanced scheduling.

As we expand our reach across our entire ecosystem, we are growing our product team to ensure focused ownership and faster delivery. You will step in as a Senior PM to lead one of our dedicated squads, providing the strategic expertise needed to grow Bookings into its next ambitious phase.

What you’ll do

• Develop and execute the long-term product strategy and vision for the Bookings ecosystem in alignment with organizational goals.
• Own the roadmap for multi-platform appointment management tools, ensuring merchants have a seamless experience across web and mobile.
• Identify and close critical feature gaps for a rapidly scaling merchant base, with a specific focus on advanced scheduling and business automation.
• Synthesize qualitative merchant feedback and quantitative data into actionable product requirements that address core user pain points.
• Lead cross-functional teams of engineers and designers to prioritize and ship high-impact features on a consistent cadence.
• Establish and monitor success metrics for the Bookings product line, using data-driven insights to iterate on the user experience and drive business growth.

You'll thrive in this role if

• You have 5+ years of experience in Product Management, ideally within a high-growth SaaS, E-commerce, or Fintech environment.
• You are highly analytical and comfortable using data to validate hypotheses, track performance, and influence stakeholder decisions.
• You possess a deep understanding of product strategy and have a proven ability to write comprehensive feature specifications.
• You are experienced in conducting user research and merchant interviews to uncover latent needs and market opportunities.
• You are a clear and proactive communicator capable of managing complex dependencies and building consensus across diverse teams.
• You are passionate about building scalable tools that empower small business owners and entrepreneurs to succeed.

Bonus point:

• Experience with booking or scheduling platforms

Why you should join SumUp

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 

🚀 Enrolment onto our VSOP program: you will own a stake in SumUp’s future success 

📚 A dedicated annual L&D budget of €2000 for your individual development, which you can be used to attend conferences and/or advancing your career through further education

🚴 Fitness support: work out on-site at our gym or explore the city using the Multisport Card, subsidised by SumUp for access to sports facilities 

🩺 Commitment to well-being: access health insurance coverage for you and your family, plus life insurance to further protect your peace of mind 

💰 PPK (Employee Capital Plan): grow your savings with joint contributions from SumUp and the State. 

🏖️ Generous time off: enjoy 26 days of paid leave plus public holidays and special leave days

🌴 Break4me: 1-month sabbatical after 3 years of service 

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.