We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Designer who will play a critical role in driving user-centered design, leading initiatives from initial discovery through to implementation. This role will focus specifically on our MyAdmin platform, a complex customer management tool for billing, device management, returns, and support tickets. You will need to work with vast amounts of data and interact with multiple different user personas. If you love technology, and are keen to join an industry leader — we would love to hear from you!
As a Senior Product Designer, your key area of responsibility will be contributing to the product design vision, collaborating with the design team, and working with other designers to simplify complexity and build features that customers are asking for. You will need to work closely with cross-functional teams including Product Management, Product Ops, Development, Customer Success, and Data Science to lead discovery and research, focusing on creating and evolving user personas and journey maps to define and optimize the customer management experience within the platform.
To be successful in this role you will be a self-starter and a strong storyteller with great initiative who emphasizes design as a strategic asset to help improve the organization's design capabilities. In addition, the successful candidate will have strong analytical and systematic design skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
Responsible for driving design initiatives in cross-functional teams, promoting cross-functional collaboration and ensuring the seamless integration of design solutions throughout the product development lifecycle.
Take responsibility for knowledge sharing within the design team, mentoring and supporting junior designers to foster their professional growth and excellence.
Advise manager on user-centric design principles and best practices, ensuring that design solutions align with user needs and industry standards.
Gather requirements and align design efforts with business objectives, actively seeking opportunities to improve the overall product experience.
3-5 years of relevant industry experience, with a preference for candidates on the higher end of that spectrum.
Experience in the user-centered design process, from conducting research and facilitating workshops to high-level design strategy and implementation.
Excellent communication skills with the ability to tell stories and communicate complex ideas/goals to stakeholders across all levels of the organization.
Must have the flexibility to travel (USA and Europe).
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.