Job Summary
The Red Hat Services Portfolio Management team is looking for a Senior Portfolio (Product) Manager focused on product management and evangelism to join us remotely. In this role, you will be responsible for increasing awareness, enthusiasm, and confidence for selling Services through the Services Portfolio go-to-market approach.
As a part of the Services Portfolio team, you will work closely with senior technical and business associates globally and cross-functionally within Red Hat, our partners, and our customers. You will play a key role in tying existing and emerging Services offerings together into a dynamic portfolio that addresses market opportunities and drives Services and Red Hat subscription growth.
Successful applicants must reside in a country where Red Hat is registered to do business.
Primary Job Responsibilities
Partner with cross-functional regional contacts to ensure that Red Hat’s sales, services, and partner audiences can successfully position and sell the Services Portfolio offerings. Where appropriate, design and build programs, tools, techniques, and templates to empower sellers and delivery teams in alignment with the offering positioning.
Use metrics to understand selling patterns and opportunities; target evangelism efforts as appropriate (by geo, TDP, etc.)
Understand customer problems and pain points through primary research and review of external and internal research sources (analyst reports, Red Hat customer surveys, etc.). Independently meet with Red Hatters (sellers, Portfolio Marketing, Services Marketing, Business Value Team, etc.), customers and prospects to understand their challenges and represent Red Hat Services capabilities. Summarize findings for review, incorporate into business cases and collateral, and share knowledge with others across Red Hat.
Serve as the primary liaison for Red Hat seller enablement including product launch, Power Hours, and TSM-specific initiatives
Use metrics to evaluate and communicate the success of the Services Portfolio evangelism activities in support of Red Hat business development initiatives
Required Skills
7+ years of product or solutions management or marketing experience along with experience collaborating on and contributing to strategy, planning, development, and marketing integration for IT services and solutions
3+ years of experience in the technology industry, including specific experience in guiding adoption of emerging cloud and application technologies and practices, e.g., Kubernetes, containers, n-tiered application architecture, service-oriented architecture (SOA), DevOps, or microservices; consulting and services delivery experience is a plus
General understanding of Red Hat’s portfolio and underlying technologies
General understanding of hybrid cloud market, architecture, and the role of Kubernetes and containers in hybrid clouds
Ability to effectively communicate concepts and initiatives in a compelling manner to audiences ranging in size, background, and responsibility to guide buy-in, adoption, and engagement
Collaborative, detail-oriented, motivated, inventive, professional, approachable, creative, and analytical; competent leader and problem-solver
Bachelor’s degree in IT, computer science, or engineering, or in business administration with demonstrated technical expertise; master’s degree is a plus
Flexibility to work in ambiguous situations and find creative solutions; start-up experience is a plus
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.