About the Team:
Collections Excellence is uplifting CommBank’s Collections business to be simpler for our people and better for customers, by consolidating aged technology onto a single strategic platform and modernising processes, controls, and data.
The program is re‑platforming Collections onto Experian Power Curve Collections (PCC) across CBA and Bankwest products, reducing swivel‑chair activities, improving compliance, and enabling more personalised, outcomes‑based strategies for customers experiencing financial stress.
Do work that matters
The team is part of the Collections Excellence crew, which focuses on building and enhancing a strategic Group platform for Collections. Their responsibilities include:
Developing business and technical requirements for people, process, and technology changes.
Leading the ongoing enhancement and definition of the new platform and associated processes.
Working collaboratively with stakeholders across credit risk, collections, engineering, and architecture.
Providing advice and defining rules and configurations for the platform.
Analysing systems, processes, and applications to recommend enhancements and development.
To be successful in this role, some of the broad roles and responsibilities may include:
Designing, developing, testing, and deploying PCC modifications and enhancements.
Analysis of business requirements, systems and processes to suggest development opportunities and enhancements
Conducting investigations and resolving incidents, including analysing database queries and assessing performance
Developing test automation frameworks using tools like Playwright, JMeter and Blazemeter
Enhancing and optimising CI/CD pipeline processes
We’re interested in hearing from people who possess the following:
Expertise in Experian PowerCurve Collections v2.4.
Development experience in SQL, Java, XML, Groovy, JavaScript.
Exposure to Cloud and AI technologies is desirable.
Prior experience with Australian Collections systems is an advantage.
Experience with Automation Frameworks is desirable.
Understanding of Integration Technologies is desirable.
Working with us
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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