Senior Payroll Officer

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. 

 

 

About the role: 
 

This role is responsible for ensuring the accurate and timely delivery of end-to-end payroll operational activities, including processing all aspects of payroll, reporting, queries, projects, compliance, and audit requirements.  As such, it requires someone who is flexible and willing to  work proactively and cross-functionally, and who has an innate desire to continually grow develop as they help to improve payroll services for our business.

 

Day-to-day, you will: 
 

• Assist with identifying and raising systems and/or data issues and escalate to leader and technical team

• Ensure customer experience is positive and that all payroll queries are complete and closed within agreed SLA

• Prepare salary estimates, termination and salary packaging models, as well as “what if” scenarios (as requested)

• Complete cyclical payroll changes such as annual remuneration review, bonus payments, share deductions, lifestyle leave etc.

• Delivery of the reporting requirements for payroll including cyclical reporting, EOM / EOY reporting, and surveys

• Analyse volumes and types of queries to identify areas to implement self-service materials / training, and deliver the tools and guides to empower our employees

• Align to company goals, values, and team culture, such as striving for automation, consistency and efficiency gains

• This role may require you to step into the Payroll Operations Manager role on occasion.

 

This role will suit someone with a curious mind and transferable skills and experiences, including:  

• Minimum of 5 years payroll experience, ideally within an ASX listed company, with proficiency in processing medium-sized payrolls (preferably using ichris/Chris21), ideally coupled with Workday HCM exposure

• Well-developed Excel skills, paired with strong analytical and problem-solving abilities, ensuring attention to detail and accuracy

• Excellent interpersonal and communication skills, with a proven track record of delivering high-quality customer service and handling sensitive payroll issues

• Positive and inquisitive attitude, capable of taking direction while also being proactive, responsible, and accountable

• Ability to interpret and apply provisions of relevant legislation, awards, certified agreements, and company policies

 

If you meet some of these requirements, but not all, we encourage you to submit your application. 

 

With a career at Transurban, you’ll enjoy a range of benefits, including:  
 

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year  

• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well

• Learning and development opportunities to support your career interests 

• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more 

• Share offers and insurance benefits 

• Social activities, community give-back programs and paid volunteer days 

 

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  
 

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on careers@transurban.com.  

 
Ready to help us keep cities moving? Apply today.  

Job Type:

Permanent

Closing Date:

30-Jan-2026 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:

Melbourne CBD & Inner Suburbs Melbourne VIC