Senior Partner Relationship Manager

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

 

Curious Minds. Bold Ideas. Extraordinary Impact.

We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.

Financial services is being reshaped — and the partner ecosystem powering that change is at the heart of how nCino grows. As our Senior Partner Relationship Manager, you will own and evolve our consulting and technology partner relationships across multiple regions, acting as the primary steward for those partnerships internally and externally.

This is a role with genuine strategic weight. You will shape how nCino's partner ecosystem is built, enabled, and scaled — working across Sales, Marketing, Product, and Customer Success to ensure our partners are positioned to sell and deliver with confidence. From vetting and onboarding new partners to leading joint go-to-market planning, your work will directly influence nCino's pipeline and customer outcomes.

If you bring deep relationship instincts, a collaborative mindset, and a genuine passion for the fintech space, this is an opportunity to make a lasting impression on how nCino shows up in the market — and how our partners grow with us.

What You'll Do

Partner Relationship Management

• Own the overall relationship between nCino and our consulting and technology partners across the region.
• Lead vetting and onboarding of new partners, including risk management and mitigation, to support reliable revenue and customer satisfaction goals.
• Forecast, track, and manage partner revenue goals and expectations.
• Build deep relationships with key executives at partner organisations and drive meaningful connection between partners and internal teams.
• Serve as the primary point of escalation for any issues triggered by or impacting external partners.
• Lead annual account planning sessions covering pipeline, forecasting, marketing initiatives, delivery review, and more.
• Support and administer partnership, alliance, and reseller agreements and other contractual documentation.
• Keep partners informed on nCino's product roadmap and future strategy, and ensure feedback reaches the right internal teams.

Business Development, Marketing & Sales

• Work with our marketing team to define joint go-to-market strategies and coordinate marketing activities including conferences, webinars, and content.
• Enable the ecosystem with nCino's sales positioning, tactics, and value propositions.
• Collaborate with sales leadership and individual reps to manage partner pipeline and drive qualified opportunities.
• Influence buy-in across Sales and Product leadership for partner relationships, with clearly defined success metrics by region.

Delivery & Enablement

• Mobilise and equip partners with nCino's implementation best practices and establish ways of working with a continuous improvement mindset.
• Work with Professional Services teams to establish cadences with partners and customers to drive consistent, high-quality delivery.
• Lead partner training coordination, enablement, and certification.
• Collaborate with Partner Relationship Managers in other regions to ensure nCino's Partner Program remains consistent and scalable.
• Leverage AI tools and insights to enhance efficiency, automate routine tasks, and drive smarter decision-making across your work.

Ideally You'll Have

• Solid experience in relationship management, consulting, banking, or enterprise software — with a proven track record of managing complex partnerships or accounts.

• Demonstrated ability to manage projects and deliver outcomes across cross-functional teams.

• Strong communication and listening skills, with the ability to engage credibly at executive level.

• A problem-solving, inquisitive mindset with a focus on continuous improvement.

• Comfort navigating ambiguity and adapting your approach to different situations and stakeholders.

• Experience in conflict resolution and the ability to work through complex, multi-party scenarios.

• Willingness to travel up to 50% domestically and internationally.

You'll Stand Out If You Also Bring

• A background in consulting or fintech, or experience working within a SaaS company's partner ecosystem.

• Familiarity with Salesforce or similar CRM platforms.

• Experience in process re-engineering or operational improvement.

• Knowledge of the banking or financial services landscape.

In Return We're Offering

• Private medical insurance

• Life insurance

• Company pension with 6% employer contribution

• 25 days annual leave

• Employee Stock Purchase Plan (ESPP) — purchase nCino shares at a 15% discount

• Salary sacrifice schemes: cycle to work and gym membership

• Perkbox — discounts, free coffee, free movies and more

• Employee Assistance Programme

• 16 hours paid volunteering leave per year

Our Culture — Live the Six

At nCino, our six core values aren't words on a wall — they're how we show up every day:

• Always Have Fun — we celebrate together, support each other, and make nCino a place people genuinely love to work.
• Make Someone's Day — we keep customers and colleagues at the heart of everything we do.
• Bring Your A-Game — we hold ourselves to high standards and take pride in delivering excellence.
• Do the Right Thing — we operate with integrity, transparency, and accountability.
• Respect Each Other — we champion an inclusive culture where every voice is valued.
• Be a Winner — we pursue success together, as one team with shared ambitions.

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. 

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success.  We strive to create workplaces where employees are empowered to bring their authentic selves to work.