Position Summary
Role and Responsibilities
Job Description
- Responsible for pre-sales support of products and problem-solving solutions, assisting sales to research and analyze customer demand, formulating technical proposals and tenders, expounding on technical solutions, demonstrating products, and answering technical inquiries.
- Driving product sales, promoting and selling products, and providing solutions via engineering dealers and project sales boosts profitability increases market share and encourages the colleges to achieve sales targets.
- Improve the opportunity for each key account for brand expansion
- Managing dealers' PSI, inventory, and sales out.
- Collect and analyze customer feedback on products and technical issues to the Customer Service department and take responsibility for the aftersales and follow up on the customer problems.
- Deepen solutions according to customer’s demand and assist technical engineers in implementing solutions.
- Conduct relevant technical training for internal sales and pre-sales as well as external partners.
- Maintain and develop healthy relationships with potential dealers and customers.
Skills and Qualifications
Qualification:
- Bachelor or higher in Mechanical Engineering (the other engineering degree backgrounds are also considerable), Business Administration, Marketing
- At least 5 experience in Project Sales, Channel Management, and Business/ Partner Development
- Experience in Partner Relationship Management or Customer Relationship Management
- Familiar with Air Conditioner (HVAC, VRF), Electronic Home Appliance industries
- Extensive knowledge of project and channel market strategy; relevant influencers and decision makers; customer insights, buying behaviour and segmentation
- Ability to convert partner engagement into sales opportunity
- Strong interpersonal, communication and presentation skills
- Ability to thrive in a high-growth, fast paced and demanding environment
- Excellent command of English both spoken & written with computer literacy
- Familiar & Discipline to work with SalesForce.com program, or any other similar CRM programs
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