Encora

Senior Microsoft 365 & Azure Administrator

Mexico Full Time


Important Information

  • Years of Experience: 5+ years

  • Job Mode: Full-time

  • Work Mode: Remote 



Job Summary

We are seeking a Senior Microsoft 365 & Azure Administrator to manage, support, and optimize enterprise Microsoft 365 and Azure environments within a large corporate setting. This role focuses on ensuring the reliability, security, governance, and scalability of collaboration platforms and cloud infrastructure while proactively supporting business operations and modernization initiatives.

The ideal candidate brings strong hands-on expertise across Microsoft 365 services, Azure infrastructure, governance, automation, and monitoring, along with a proactive mindset and a passion for staying current with Microsoft technologies.

Responsibilities and Duties

  • Administer the Exchange Online environment, including user, group, and shared mailboxes, retention policies, and mail flow rules

  • Support user account lifecycle management and license administration across Microsoft 365 services

  • Develop, implement, and monitor governance policies for SharePoint Online, OneDrive, Teams, and Exchange

  • Administer the Microsoft Teams environment, including Teams, Meetings, Panels, and Room Devices, leveraging the Call Quality Dashboard for monitoring and troubleshooting

  • Track the Microsoft 365 roadmap and proactively advise stakeholders on upcoming feature releases, changes, and deprecations

  • Provision, manage, and monitor Azure IaaS, PaaS, and networking components

  • Utilize Azure Application Insights, Alerts, Log Analytics, and networking tools to proactively monitor environments and troubleshoot issues

  • Administer Azure DevOps environments by creating projects, templates, pipelines, and managing user access

  • Automate administrative and operational tasks using PowerShell scripts and Azure Logic Apps

Qualifications and Skills

  • 4+ years of experience administering Azure and Microsoft 365 in a large enterprise environment

  • 4+ years of hands-on experience with SharePoint Online, OneDrive, and Microsoft Teams administration

  • Strong analytical and problem-solving skills with the ability to troubleshoot complex issues

  • Ability to work effectively in a fast-paced, enterprise environment with changing priorities

  • Demonstrated mindset of continuous learning and ability to stay current with Microsoft technologies and best practices

Role-specific Requirements

  • Advanced understanding of Azure App Services and load-balancing solutions such as Azure Application Gateway

  • Deep knowledge of Azure management groups, subscriptions, and resource groups

  • Hands-on experience with Azure SQL Databases

  • Strong understanding of Azure Active Directory (Entra ID), conditional access policies, and Azure AD Connect

  • Proven ability to design and maintain secure, scalable, and well-governed cloud environments

  • Working knowledge of ITIL processes and service management practices

Technologies

  • Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Teams

  • Azure: IaaS, PaaS, Networking, App Services, Application Gateway, Azure SQL

  • Identity & Security: Azure AD (Entra ID), Conditional Access, AD Connect

  • Monitoring & Observability: Application Insights, Log Analytics, Alerts

  • Automation: PowerShell, Azure Logic Apps

  • DevOps: Azure DevOps

Skillset Competencies

  • Microsoft 365 & Azure Administration

  • Cloud Governance & Security

  • Infrastructure Monitoring & Troubleshooting

  • Automation & Scripting

  • Identity & Access Management

  • Stakeholder Communication

  • Continuous Improvement & Learning

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.