Manulife Singapore is transforming the way we communicate with our people, our customers, and the market. As part of our bold ambition to lead in financial services, we are looking for an exceptional Communications Manager who can craft powerful narratives, translate complex strategies into clear, compelling stories, and inspire confidence across internal and external audiences.
This is not a “business-as-usual” comms role. You will sit at the heart of Manulife Singapore’s transformation, shaping how we engage our employees, amplify our leaders’ voices, position the company in the media, and drive thought leadership in emerging areas such as longevity, AI, and financial empowerment.
If you are passionate about communications, thrive in a fast-paced environment, and are excited by the opportunity to create impact at scale – we want to meet you.
Position Responsibilities:
Position Responsibilities:
Communications & Thought Leadership
Drive Manulife Singapore’s public narrative through media engagement, research-driven storytelling, and creative content-led campaigns.
Position the company and its leadership as trusted voices on longevity, AI, health, and financial confidence through interviews, speaking opportunities, and strategic media outreach.
Manage relationships with media and deliver messaging that differentiates Manulife in the market
Partner with senior leaders to prepare for media engagements, speeches, and events, crafting narratives that resonate with diverse audiences.
Oversee issues and crisis communication preparedness for the Singapore business, ensuring alignment and timely response. Maintain local protocols and partner with stakeholders to anticipate potential issues and support escalation management.
Internal Communications & Employee Engagement
Lead the Singapore colleague communications strategy, articulating business priorities and bringing our values and mission to life.
Partner with the CEO, leadership team, and HR to foster clarity, alignment, and engagement across the organisation
Lead the storytelling for company moments including townhalls, announcements, and internal campaigns/
Develop CEO messages and internal narratives that connect strategy to what matters most to employees and advisors.
Strengthen organisational connectivity through engaging content for digital channels such as internal social platforms, newsletters, and videos.
Strategic Influence & Innovation
Leverage AI-powered tools to enhance insights, content ideation to streamlining reporting and amplifying creative output.
Collaborate with regional and global teams to ensure a unified and future-focused communications approach.
Champion data-driven communications by measuring impact and continually refining campaigns.
Required Qualifications:
8-10 years of experience in communications, marketing, or public relations , ideally within financial services, technology, or dynamic industries.
Strong visual storytelling capabilities and proficiency in creating high-impact presentation materials.
Experience leading large-scale campaigns or change communications initiatives.
Understanding of emerging topics such as AI, longevity, and financial well-being.
Exceptional writing and editing skills, with the ability to shape sharp, human, and business-aligned narratives.
Proven experience working with senior executives and driving high-stakes narratives.
Strong EQ and stakeholder management skills, able to build trust and influence effectively.
Highly organised, detail-oriented, and able to manage multiple priorities whole maintaining a strategic view.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement