Your organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Senior Manager - Workplace Relations
Location: Bengaluru, Manyata Tech Park
Business & Team: Human Resources is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential. Our role is to ensure our people who serve our customers – including those who support and design and deliver the bank’s products and services – have the ambition and motivation, the capability and are recognised and rewarded to deliver the very best possible outcomes for our customers every day. Human Resources are the custodians of the employee experience. We support each of CommBank’s business units from recruiting for their talented teams, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs. People are a critical part of the Group’s strategy.
Your Impact & Contributions
A role with impact, purpose, and huge opportunity - This is an exciting opportunity to become a part of CBA India’s growth journey. The Senior Manager – Human Resources will have organization wide responsibility for Employee Relations, Policies and Workplace Health & Safety including Employee Well-being. The Employee Relations Manager will facilitate and manage employee relations on behalf of CBA. Build strong relationships, partner, and collaborate with internal-stakeholders including the Human Resources Business Partners (HRBPs) and Compliance, Legal, Employment Law to ensure the right outcomes are achieved. Experience of managing the people implications of Employee Relation matters across employment law revisions, Employee Relation policy development, Employee Relation training development / upskilling and end to end change management. Responsible for investigations and management of matters that are raised to the Bank/Company, more specifically around conflict, bullying, discrimination, unfair treatment, workplace harassment, sexual harassment, performance management and any other work-related grievances.
Your Reporting Lines
The role position reports into the Executive Manager – Workplace Relations
Roles & Responsibilities
Analyses information and data necessary to define and discern policy implications. This may include management and proposals, benefits, working conditions, and other mitigating circumstances.
Review HR policies and formulate new/revised HR policies in close collaboration with the Human Resources Business Partners (HRBPs) and the Office of the Legal Advisor. Continually assess the adequacy of existing HR policies to meet the emerging workforce and programme needs.
Identifies the need for new and revised Staff Regulations and Rules, Administrative Directives, Information Circulars, etc. human resource policies and HR procedures tailored to the specific requirements of CBA environment.
Uses surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After sensitizing the information, makes recommendations on changes.
Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
Represents organization in contract negotiations, meetings, and negotiations with employee and labour organizations.
Collaborates with leadership on matters of policy and terms of memoranda of understanding before and throughout negotiation process.
Collaborates with legal counsel and departments in the preparation for and participation in negotiation with employee and labour groups.
Performs other related duties as assigned.
Skills and Experience:
Excellent oral and written communication skills.
Thorough understanding of state laws concerning labour relations.
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Thorough understanding of negotiation techniques.
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
Education and Qualifications
Master’s degree in Human Resources/Industrial Relation
Overall experience 10+ years with 6-8 years in an Employee Relations Role
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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