At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Justworks is seeking a Senior Manager, Web Experience to lead the evolution of Justworks.com.
In this role, you’ll own the vision, strategy, and roadmap for the website, driving measurable business impact across acquisition, conversion, customer experience, and overall site performance. You’ll operate the site as a digital product — setting a long-term vision of how the site drives our business, aligning cross-functional stakeholders on priorities and shared goals, and continually improving the site via experimentation and customer insight.
You’ll lead and develop a high-performing team of web marketers and establish the operating model with Engineering, Design, and Data that enables you to deliver near-term results and long-term platform scalability. Your mission is to create integrated, cohesive digital experiences that strengthen customer journeys and accelerate growth.
We’re seeking a leader who has owned a high-performance website, developed high-performing teams, collaborated with technical and design teams, and translated web initiatives into sustained business impact.
Drive Conversion & Growth: Lead a structured experimentation program (A/B testing, personalization, funnel optimization) to improve conversion rates, streamline the path to purchase, and continuously enhance overall site performance.
Customer Journey & ICP Optimization: Design and refine buyer journeys across the site, clarifying ICP-specific pathways, reducing friction across key flows, and ensuring the site effectively engages and converts our target audiences.
Qualifications
The base wage range for this position based in our New York City Office is targeted at $155,500 - $178,825 per year.
#LI-Hybrid #LI-DW1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.