[What the role is]
The Senior Manager (Special Project) coordinates the implementation of community engagement initiatives and special projects specifically within East Coast GRC's private estates. This role combines programme execution with operational planning, requiring strong stakeholder management skills and operational excellence in engaging private estate communities.
Key Functions:
• Implements and coordinates community engagement programmes for private estates
• Manages relationships with private estate stakeholders
• Oversees programme operations targeting private estate residents
• Provides data-driven insights on private estate engagement
[What you will be working on]
Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why).
Programme Development and Implementation
- Plan and execute community engagement programmes specific to private estates
- Manage weekly resident engagement sessions in private estate areas
- Coordinate implementation of special projects targeting private estate residents
- Monitor programme effectiveness in private estate contexts
- Propose innovative approaches for engaging harder-to-reach private estate residents
- Track programme outcomes specific to private estate engagement
Stakeholder Engagement and Partnership Management
- Build relationships with private estate management committees
- Coordinate with agencies on private estate-specific matters
- Strengthen networks within private estate communities
- Handle feedback and concerns from private estate residents
- Guide RC/NC/RN in implementing private estate programmes
- Facilitate ground-up initiatives from private estate residents
- Organise engagement sessions with private estate stakeholders
Operations and Resource Management
- Oversee programme operations in private estate settings
- Manage budgets for private estate initiatives
- Plan logistics for private estate community events
- Supervise volunteer management for private estate programmes
Operation
- Establish information networks within private estates
- Attend private estate events and gatherings to understand resident needs
- Monitor private estate-specific issues and sentiments
Stakeholder and Partnership Management
- Coordinate with agencies on private estate matters
- Develop engagement strategies for different private estate segments
- Build partnerships with stakeholders relevant to private estates
Programme Development and Implementation
- Plan and execute community programmes aligned with constituency objectives
- Support implementation of special projects and initiatives
- Manage programme budgetsand optimise resource allocation
Data Analysis and Reporting
- Analyse private estate community trends and feedback
- Track metrics specific to private estate engagement
- Document best practices in private estate outreach
- Develop recommendations for improving private estate engagement
Community Engagement & Outreach
- Strengthen engagement initiatives specifically for private estates
- Focus on engaging PMET residents in private estates
- Identify collaboration opportunities between different private estates
- Facilitate inter-estate community building
[What we are looking for]
Other ad-hoc duties not covered under main responsibilities and duties.
3 years of experience in community engagement, with demonstrated experience in private estate outreach
- Strong understanding of private estate resident demographics
- Experience in managing private estate stakeholders
- Knowledge of private estate management structures
- Ability to engage effectively with PMET residents
- Strong project management skills in community settings