Senior Manager, SAP Demand Management & Change Board Analyst

Job Description

Senior Manager, SAP Demand Management & Change Board Analyst

The Opportunity 

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.  

• Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.  

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.  

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.  

Role Overview 

The Demand Management & Change Board Analyst will play a critical role in supporting the review and approval of changes and demand intake for HH and AH SAP instances and associated boundary and connected systems as part of a centralized S/4HANA demand management and change review process, driving alignment with business priorities and minimal disruption during S/4HANA migration. This role also involves establishing and maintaining demand management processes, governance, and frameworks, and focuses on evaluating BAU demand and interdependent projects, providing leadership visibility and prioritization based on business needs. The analyst will work closely with the Change Board to ensure proper visibility and coordination of resources across critical programs, aligning with overall program strategy.  

What will you do in this role: 

• Establish and maintain demand management processes, governance, and prioritization frameworks for SAP S/4HANA migration.
• Evaluate BAU demand and interdependent projects to ensure alignment with program objectives.
• Provide leadership visibility into demand trends and prioritization efforts based on business needs.
• Collaborate with the Change Board to ensure proper visibility and coordination of critical concurrent programs.
• Assess and manage demand arising from boundary and connected systems that may impact the S/4HANA program scope, timeline or resource planning.
• Ensure the dependencies are captured in the governance process and reflected in the prioritization decisions.
• Prepare and maintain demand dashboards and reports for leadership review.
• Ensure traceability and transparency of demand requests and prioritization decisions.
• Support resource allocation and scheduling across interdependent projects.
• Identify risks and dependencies related to demand and change management and escalate as needed.
• Contribute to continuous improvement of demand management and change governance processes.

What should you have: 

• 5+ years of experience in demand management and change governance within large ERP or transformation programs.
• Understanding of SAP ECC and S/4HANA migration processes.

• Excellent organizational, analytical, and documentation skills.
• Strong stakeholder management and communication abilities.
• Familiarity with governance tools (e.g., ServiceNow, Jira) and reporting dashboards.
• Ability to manage multiple priorities and interdependencies in a fast-paced environment.

Preferred Qualifications: 

• Certification in ITIL, Change Management, or related governance frameworks.
• Experience in life sciences or regulated industries.
• Exposure to program management methodologies (Agile, Waterfall).
• Knowledge of portfolio management and demand forecasting principles. 

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for lives, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Measurement Analysis, Portfolio, Programme, and Project Support, Program Management, Risk Management, Stakeholder Relationship Management, Waterfall Model

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

01/21/2026

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