Senior Manager, Sales Engineering VCSP

About the Role

The Senior Manager, Systems Engineering leads a team of senior Systems Engineers and Solutions Architects focused on high‑complexity service provider and MSP engagements. The role demands strong judgment, comfort with ambiguity, and the ability to guide teams and customers through technically and politically challenging situations. This leader sets a higher bar for technical quality, strategic engagement, and customer outcomes as Veeam evolves into a full data resilience platform.

What You’ll Do

People Leadership

• Lead and develop a senior Systems Engineering team supporting complex, high‑impact partner engagements.
• Set expectations for technical excellence and customer‑facing professionalism.
• Coach team members through escalations, strategic conversations, and challenging situations.
• Foster accountability, curiosity, and continuous improvement.

Operational & Business Leadership

• Align SE resources to priority accounts and strategic opportunities.
• Make high‑stakes decisions on prioritization, trade‑offs, and resource allocation.
• Partner with senior sales leadership on account strategy and deal execution.
• Adjust plans as customer and market conditions evolve.

Technical, Data Resilience & AI Leadership

• Serve as a senior escalation point for complex architectures involving cyber resilience, ransomware recovery, regulatory exposure, and hybrid cloud.
• Ensure the team can articulate how resilient, secure, governed data enables analytics, AI, and digital transformation.
• Guide customer conversations linking data resilience to business risk and AI readiness.
• Stay current on emerging threats, patterns, and technology trends.

Cross‑Functional & Ecosystem Influence

• Collaborate with Sales, Product, Engineering, and Alliances to improve execution in complex scenarios.
• Support strategic partner engagements requiring deep architectural alignment.
• Provide field insight to refine Veeam’s positioning and go‑to‑market approach.

Data Resilience, AI & DSPM Context

• Demonstrate strong AI literacy and understanding of data security, governance, and posture management.
• Understand DSPM concepts (discovery, classification, risk exposure, policy enforcement).
• Engage credibly in advanced customer and partner discussions on resilience, security, privacy, and AI integrity.

What You’ll Bring

• 8+ years in pre‑sales systems engineering, solutions architecture, or enterprise technology.
• Experience leading technical teams in customer‑facing environments.
• Strong background in infrastructure, data platforms, security, and resilience architectures.
• Proven success in complex, high‑stakes customer scenarios.
• Ability to influence across functions without formal authority.
• Strong executive communication skills.
• Curiosity, adaptability, and a growth mindset.
• Willingness to travel 25–30%.