Position Summary...
Last Mile is the fastest-growing part of our business and one of the largest, most dynamic segments of the gig economy. We are redefining how delivery works at scale—facing challenges that demand innovation, precision, and relentless execution. This role is critical to enabling future growth and ensuring operational excellence across a broad portfolio that includes Last Mile, Trust & Safety, In-Store Fulfillment, and Returns.
As Senior Manager, Program Management, you will partner closely with senior leadership to define strategy, drive execution, improve end-to-end processes, and ensure alignment across multiple cross-functional stakeholders and workstreams. You will have wide exposure to strategic initiatives and operational programs that shape the future of delivery, including Spark Driver earnings, government reporting, and cross-functional operations.
What you'll do...
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Drive Strategic Execution:
Lead multiple business plans and projects by identifying customer and operational needs, developing priorities, and removing barriers to success.
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Enable Operational Excellence:
Oversee all operations for the team, ensuring programs run efficiently and meet performance standards. Develop contingency plans and adapt quickly to changing priorities.
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Lead Program Governance:
Implement a robust program management lifecycle, including communication strategies, stakeholder education, and risk mitigation.
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Champion Process Improvement:
Conduct gap analyses, identify improvement opportunities, and implement best practices to streamline workflows and enhance scalability.
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Deliver Insights & Reporting:
Interpret data to inform decisions, evaluate program performance, and ensure compliance with external government reporting requirements.
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Build & Develop Talent:
Mentor and coach associates, foster a team-based environment, and promote a culture of belonging, integrity, and continuous learning.
What You’ll Bring…
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Proven experience in program management, preferably in large-scale operations or technology-driven environments.
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Strong ability to navigate complexity, influence stakeholders, and drive alignment across diverse teams.
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Expertise in process improvement, change management, data-driven decision-making, and risk management.
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Exceptional leadership skills with a focus on developing talent, building trust, and promoting inclusion.
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A growth mindset and resilience in the face of changes and challenges.
Why Join Us?
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Be part of one of the fastest-growing segments in the gig economy.
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Shape the future of delivery and fulfillment at scale.
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Work on high-impact initiatives that drive innovation and customer value.
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Collaborate with senior leaders and gain exposure across multiple strategic areas.
Ready to help us redefine delivery? Apply today and make an impact that matters.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
One.Walmart.
Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00
Bentonville, Arkansas US-30005: The annual salary range for this position is $80,000.00 - $155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years’ experience leading cross-functional teams.
3 years’ experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification
Primary Location...
809 11th Ave, Sunnyvale, CA 94089-4731, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.