Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are seeking an experienced Senior Product Manager to join our Medical Coding team in Chennai, India, as a hybrid role. This position involves owning 1-2 OKRs at the zone level, creating product vision, strategy, and roadmap while partnering closely with engineering, design, analytics, clinical coding SMEs, and Operations to deliver measurable outcomes in coding automation, accuracy, and throughput. The successful candidate will translate customer and stakeholder needs into prioritized backlogs, define acceptance criteria and quality thresholds, and ensure releases achieve compliance, auditability, and business impact. This role reports to the Product Management Director.
Team summary: The effectiveness of medical coding directly influences clinical documentation accuracy, operational efficiency, revenue cycle optimization, and regulatory compliance across healthcare organizations.
Inaccurate or inefficient coding processes can lead to claim denials, delayed reimbursements, and compliance risks, impacting both patient care and financial outcomes. As healthcare increasingly leverages technology to streamline coding workflows, the development and enhancement of automated coding solutions are mission critical. This role drives innovation to ensure coding automation tools deliver precise, scalable, and compliant coding, empowering providers, payers, and revenue cycle teams to operate with greater accuracy and speed.
Job Responsibilities:
• Develop and execute product strategy for medical coding automation solutions, aligning with organizational goals and customer needs
• Define and prioritize product roadmap based on market analysis, customer feedback, and business objectives • Collaborate with engineering, design, and analytics teams to deliver high-quality coding automation features
• Partner with clinical coding SMEs and Operations teams to ensure product solutions meet industry standards and compliance requirements
• Analyze coding accuracy metrics, throughput data, and automation performance to drive continuous improvement
• Create detailed product requirements, user stories, and acceptance criteria for development teams • Lead cross-functional teams through the product development lifecycle from concept to launch
Additional Job Responsibilities:
• Conduct competitive analysis and market research to identify opportunities for product differentiation
• Present product vision and updates to senior leadership and key stakeholders • Mentor junior product team members and contribute to product management best practices
• Participate in customer meetings to gather feedback and validate product direction
• Support go-to-market strategies and product adoption initiatives
Expected Education & Experience:
• Bachelor's degree in Business, Computer Science, Healthcare Administration, or related field required
• 12 to 16 years of experience in product management, preferably in healthcare technology or medical coding
• Strong analytical and problem-solving skills with ability to translate complex requirements into actionable product features
• Experience with agile development methodologies and product management tools
• Understanding of medical coding processes, revenue cycle management, and healthcare compliance preferred
• Excellent communication and presentation skills with ability to influence stakeholders at all levels
• Demonstrated ability to work effectively in cross-functional teams and manage multiple priorities
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers