Senior Manager, PMO

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay:

$96,244.00 - $178,668.00

Job Posting Description:

Senior Manager, PMO

This position is onsite #LI-Onsite

Are you passionate about the daily management of Project Managers and Project Coordinators? Reporting to the Director, PMO, you will have strategic and operational responsibilities. You will oversee Project Management processes, methods, and standards with a focus on improving project delivery. You will also audit all IT projects and associated artifacts, throughout their duration and across all project phases, from Intake to Closure (including project charters, plans, budget and risks). The senior manager will work with senior leaders across the LCBO and will be the first escalation point for any project related issues.

If you have strong project management experience and enjoy leading a team,. then this is the role for you!

About the Role

Project Delivery and Quality Assurance

• Ensure disciplined and effective project delivery by following the established PMO methodology and Project Management best practices.
• Monitor all IT projects from Intake to closure, inclusive of project objectives, budget, schedule and risks. Identify corrective actions where required, work with Project Managers to ensure proper risk mitigation measures and corrective actions are in place promptly.
• Remove barriers/blockers, provide guidance and direction in complex project scenarios to ensure projects are moving forward.
• Mentor PMs and PCs on Project Management best practices. As a subject matter expert, provide practical advice on various aspects of project delivery, including stakeholder management, communication, planning, budgeting, scope and procurement management.
• Support executive‑level governance forums with decision‑quality information. Be a trusted advisor to senior leaders and business stakeholders.
• Review project artifacts for accuracy.
• Enhance project management standards, guidelines, and templates, (i.e., related to IT projects, Steering Committee meetings and executive reviews).

People Management

• Manage all Project Managers and Project Coordinators within the IT Division (FTEs and contractors).
• Partner with Project Managers and PCs to develop annual goals and ensure team members are progressing as planned.
• Encourage a spirit of collaboration, commitment, and trust.
• Contribute to workforce capability planning and skills development within PMO.

Intake / Prioritization

• Assist the Director of the PMO in the evaluation and prioritization process of corporate IT projects in adherence with established strategic goals and fiscal requirements.
• Participate in the IT Intake, Complexity Assessment, and Planning / Discovery phases.
• Partner with the Business and other IT Departments to provide oversight on the PMO process.

Management / Tracking Commitment

• Keep track of issues in existing projects, actively participate in issue resolution and escalate concerns to the Director, PMO where necessary.
• Guide team members to ensure alignment on commitments made as part of project execution.
• Work with team to make sure status reports are suitable for presentation to the executive level.

About You

• Minimum of 5 years of coaching/leadership experience
• Minimum of 7 years of project management experience
• Change Management experience
• Experience with PMI Project Management methodology.
• Program management skills and experience, and significant knowledge of project planning tools with evidence of practical application.
• Exceptional leadership and team building skills with the ability to inspire and motivate PM staff.
• Excellent analytical, strategic conceptual planning and execution skills.
• MS Project Online or MS Project Server Experience
• Hold professional designation (CSM, PMP, SAFe Agilist or SAFe Lean Portfolio Manager)
• Deep understanding of current and emerging technologies and how they may be applied to the enterprise to drive digital business.
• Experience developing and executing a strategic resource plan.

 We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

May 22, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.