Senior Manager of Supply Chain - North America

The Senior Manager, Supply Chain – North American Operations is responsible for leading end‑to‑end supply chain strategy and execution across the North American region. This role oversees demand planning, production scheduling, inventory management, and supplier performance to ensure optimal service levels, cost efficiency, and operational excellence. The position partners closely with manufacturing, finance, customer service, and commercial teams to align supply chain capabilities with business goals.  This position reports directly to our Sr. Director of North American Operations, and the position has eight direct reports.  The position leads a total team of 20 Supply Chain professionals.   

ESSENTIAL FUNCTIONS:

• Provide vision and execution of business process improvements and system enhancements for greater control, operating efficiencies, and best practices across the organization.
• Lead, coach, and develop a team of professionals towards enhanced supply chain processes, performance metrics, and business analytics.
• Partner with the executive leadership team as well as platform and business segment leaders to advance strategic and operational initiatives, primarily in the areas of cost improvement and product/parts standardization.
• View performance, investments, and improvement initiatives through an enterprise lens to support resourcing opportunities and leverage business unit partners to drive results.
• Reinforce financial integrity through oversight of enterprise level performance, standardized processes and practices, and consistent application of policies.
• Drive the transformation of the supply chain function through structural design, process improvements, and systems application to support an effective and efficient team. Take the lead in establishing supply chain strategies and build teams across business units and functions to support growth and performance improvement.  Lead change-management efforts while driving transformational growth within the organization.
• Oversee supplier relationship management and contract negotiations, while closely aligning with business unit leadership. Identify and develop supplier relationships with key suppliers based on ongoing business needs as well as strategic goals. Work closely with suppliers and business unit leadership to identify opportunities for innovation and set strategies to deliver.
• Partner with finance and operations leadership to create a comprehensive spend analysis framework and establish short and long-term supply chain budgets for the enterprise. Oversee training and communication of BI tools to team members to ensure a unified approach to data consistency, terminology, and reporting accuracy. Identify cost reduction strategies through supplier relationship management, driving supply chain team member communication across divisions, leveraging BI tools, and establishing best-in-class sourcing strategies.
• Perform other duties as assigned.

Strategic Leadership & Planning

• Develop and execute the supply chain strategy aligned with overall business objectives.
• Lead sales, Inventory  & operations planning (SIOP) for North America, ensuring accurate forecasting and alignment with production and distribution capacities.
• Identify and drive initiatives to optimize the supply chain network, reduce cost‑to‑serve, and improve service reliability.

Operational Management

• Oversee day‑to‑day supply chain operations including demand planning, supply planning, logistics, and inventory control.
• Ensure product availability while managing working capital targets and minimizing supply disruptions.
• Lead root‑cause analysis and corrective actions for supply issues and performance gaps.

Supplier & Logistics Performance

• Manage key relationships with third‑party logistics providers, transportation partners, and suppliers.
• Negotiate service agreements and monitor KPIs including on‑time delivery, lead times, capacity utilization, and cost performance.

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Cross‑Functional Collaboration

• Partner with manufacturing, and commercial teams to support new product launches, promotions, and business growth initiatives.
• Collaborate with finance on budgeting, forecasting, and cost improvement programs.
• Ensure alignment between regional operations and global supply chain strategies.

Leadership & People Management

• Lead and develop a high‑performing supply chain team; promote a culture of accountability, continuous improvement, and data‑driven decision‑making.
• Provide coaching, performance management, and succession planning for key roles

EDUCATION & EXPERIENCE:

• Bachelor's degree in Supply Chain, Operations Management, Business, Engineering, or related field.
• 8–10+ years of progressive experience in supply chain, operations, or logistics.
• 3–5+ years of experience leading teams or managing multi‑site or multi‑function supply chain operations.
• Strong analytical, problem‑solving, and decision‑making skills.
• Expertise in SIOP, demand/supply planning, inventory optimization, and logistics management.
• Proficiency in ERP/MRP systems and advanced Excel; experience with supply chain analytics tools is a plus.

Preferred

• Master’s degree or MBA.
• APICS/CPIM, CSCP, or similar certification.
• Experience in manufacturing, CPG, distribution, or relevant industry.
• Experience managing outsourced logistics or complex supplier networks in North America.

KNOWLEDGE, SKILLS, ABILITIES:

• A successful blend of entrepreneurial disposition and established business experience to effectively lead supply chain leaders through process improvement and transformational growth.
• Excellent team building and change management skills, with the leadership skillset to recruit, train, coach, and mentor leaders and team members.
• A strong working knowledge of domestic and international supply chain principles, MRP related operations, financial analysis, business intelligence, and effective business processes across all functions.
• Experience in a global manufacturing structure, with experience in multi-business/entity, and multi-currency environment; ideally exposed to a complex machine assembly environment.
• A solid understanding of supply chain and financial reporting software tools and the ability to communicate and work well with IT teams to implement changes and improvements.

COMPETENCIES

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Collaborates – Building partnerships and collaborating with others to meet shared objectives.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Attracts Top Talent – Attracting and selecting the best talent to meet current and future business needs.

LEADERSHIP RESPONSIBILITY

Provides leadership and direction to leaders.

DISCLAIMER