Role Specific Information
Job Description
This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.
About the Role
In this role, you will lead the evolution of Kohl’s marketing capabilities by driving both technology strategy and cross-functional process transformation. You will shape and implement tools and systems that unlock personalization and enable a modern, agile marketing organization.
What You’ll Do
Partner with Kohl’s Technology (KT) and business leaders to define and execute the marketing technology and capabilities roadmap, covering content, data, CRM, analytics, personalization, offer management and more
Lead process transformation initiatives that modernize how marketing works, streamlining operations, improving decision-making and scaling best practices
Drive cross-functional change management efforts to ensure smooth adoption of new tools, processes and workflows
Translate business strategy into scalable, tech-enabled processes that support personalization, campaign agility and customer-first marketing
Influence and align cross-functional partners through strong relationships and collaborative leadership
Prioritize marketing capabilities and process initiatives based on business impact, stakeholder feedback and readiness
Facilitate planning, communication and issue resolution across large-scale initiatives, ensuring delivery against marketing and enterprise goals
Monitor and assess the performance of implemented capabilities and processes, iterating as needed to drive ongoing value
Manage and develop a high-performing team, coaching talent, fostering innovation and expanding team capacity
Serve as a thought partner to senior leaders, contributing strategic insight and surfacing opportunities for operational transformation
Additional tasks may be assigned
What Skills You Have
Required
Bachelor’s degree
6+ years of experience in marketing, marketing technology or process transformation roles
Deep understanding of MarTech ecosystems and how to design integrated, scalable capabilities
Strong program management skills with the ability to manage multiple workstreams and competing priorities
Preferred
Experience leading both MarTech and operational transformation initiatives
Familiarity with platforms such as CDPs, CRM, Workforce Management, Content Creation and Automation
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to maintain prompt and regular attendance as set by the company
Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
Ability to comply with dress code requirements
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Perform work in accordance with the Physical/Cognitive Requirements section
Physical/Cognitive Requirements
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Ability to comply with health and safety standards