Product Discovery and Experimentation Innovation Lead - 12 Month FTC
Do work that matters
The Product Discovery and Experimentation Team sits within the Chief Information Office for Technology. Our mission is to help business units take bold bets, raise the standard of discovery and experimentation, create leverage with AI-powered ways of working, and help teams move faster with clarity and confidence. We are at the forefront of technology, using innovative and emerging technology to help our customer and support our Group Strategy.
We work hard to ensure that best practice, whether inside CommBank or outside in the broader technology ecosystem, is discovered, sheltered, nurtured, and spread to wherever else it can drive the most benefit for the Group and our customers.
See yourself in our team
We’re looking for an Innovation Lead to help shape and accelerate the most ambitious ideas in the business - from first spark through to tested, validated outcomes. You’ll work closely with senior leaders to uncover high-potential opportunities, frame the right problems, and guide how best to progress them — whether that means building something new, experimenting with a triad team, or connecting the idea to the right next step. You’ll also act as a front door for innovation with senior leaders helping them surface and shape early ideas, and connecting those ideas to the most effective pathways for discovery, experimentation, or progression. You won’t just support innovation, you’ll help raise the standard of how it’s done. This is a hands-on, high-impact role at the edge of where strategy meets action. Working closely with engineering and design, you’ll explore ideas and prove them out through lean, real-world testing, helping the organisation move faster, with greater clarity and confidence.
On any given week you will
Act as the front door for innovation with senior leaders — helping surface, shape, and route early-stage ideas
Lead structured discovery in a triad with product, engineering, and design — shaping opportunity spaces and designing tests that generate real insight
Form hypotheses, prioritise assumptions, and run lean experiments to de-risk decisions
Translate discovery into momentum — direction, prototypes, or investment-ready cases
Work side-by-side with senior stakeholders to connect innovation work to strategic and commercial goals
Guide what moves forward, what pivots, and what stops — based on real-world evidence
Support capability building within the team and help embed a culture of innovation and curiosity
Stay across emerging technologies and trends — bringing sharp judgment on where they can create value
About You
A strategic thinker and hands-on doer — you move easily between vision and validation
Deeply experienced in product discovery and experimentation, with strong instincts for what makes a great idea real
10+ years in product, innovation, service design, or a related strategy role, ideally in complex or regulated environments
Proven track record leading early-stage discovery, including hypothesis development, test design, and validation
Proven experience working in cross-functional triads — especially with engineering and design
Strong influencing, communication, and relationship-building skills — trusted by stakeholders across disciplines and levels
Confident engaging with senior leaders and aligning diverse perspectives toward shared outcomes
Curious, commercially sharp, and pragmatic about value — you know how to spot signal over noise
Comfortable supporting others and growing capability within the team
Known for creating momentum, bringing clarity, and helping teams move faster with confidence
Working with us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
We support our people with the flexibility to balance where work is done with at least half your time each month connecting in the office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We really love working here, and we think you will too.
If this sounds like you, apply now!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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