Senior Manager, Information Security Officer

About the Role

This is a hands-on role for a highly motivated and experienced Information Security Officer. In this quickly developing organization, you will be expected to be a strong team player who can also independently drive key security initiatives as the information security department matures. This role requires a blend of technical expertise and managerial experience. You will not only have a deep understanding of information security but also be comfortable working cross-functionally with various internal teams and external vendors. You'll be instrumental in developing and maintaining our security posture, aligning technical capabilities with business needs, and ensuring compliance with a range of industry standards. We operate on a "remote with roots" model, which means you can work where you thrive, with the ability to gather as needed at our home office in Columbia, Missouri. This position is open to candidates located anywhere in the continental U.S., with the exception of Montana.

What You'll Do

• Develop and implement security policies, standards, and procedures in collaboration with relevant teams to protect organizational data and systems.
• Document data architecture, integrations, and security controls, ensuring ongoing maintenance and adherence to security best practices.
• Manage and lead an Information Security team, partnering with key stakeholders in IT, Technologies and other parts of the business as needed.
• Continuously analyze and anticipate enterprise-wide security needs, including threat detection, incident response, and capacity planning.
• Manage organizational security tools, including zero-trust access tools, to support secure authentication (e.g., SSO, O-Auth) and access control across all applications.
• Oversee the management of MDM suites across Windows, Mac, and mobile devices, including inventory management, software deployment, and endpoint security policies.
• Conduct continuous analysis of security processes, technologies, and vendors to identify and implement improvements that enhance our security posture.
• Monitor vendors to ensure they meet security requirements and provide the best possible service and value via Third Party Risk Reviews and other needed processes.
• Develop and conduct security training for employees to promote a security-aware culture.
• Document support models for endpoints, cloud assets, mobile devices, and SaaS applications (e.g., Okta, Google Workspace), focusing on secure configuration and maintenance.
• Prepare cost-benefit analyses for security upgrades and new technologies.
• Ensure that our security measures and technical capabilities align with audit standards, such as SOC2 and NIST. 
• Follow standards set for Information Security Officer as set forth in NIST 800-53
• Efficiently manage our security software and hardware inventory, including licensing and cost management.

What You'll Bring

• At least three years of experience in a role focused on information security, with a strong emphasis on endpoint management in a zero-trust environment.
• A proven track record of troubleshooting, documentation, and managing information security policies and best practices.
• Strong practical knowledge of scripting, programming, encryption, and digital security.
• In-depth understanding of network architecture and security principles, including cloud-based security (e.g., cloud access security brokers, firewalls, and security monitoring).
• Expertise in SaaS application operations, integrations, and secure onboarding, particularly with platforms like Google Workspace.
• Experience with and deep knowledge of security frameworks and compliance standards, such as ITIL, SOC2, NIST SP 800-171, PCI, and HIPAA.
• Excellent communication, interpersonal, and leadership skills, with the ability to manage conflict and provide effective guidance.
• Superior problem-solving, critical thinking, and decision-making abilities.
• Great project management skills, including organization, planning, time management, and prioritization.
• Excellent attention to detail and a customer service mindset.

Why You’ll Love Working at Paytient

We believe health care access should never be a source of stress or hardship—and we’re building tools to make that belief a reality. Join a mission-driven team with competitive benefits, flexible work, and a culture rooted in trust, autonomy, and impact.