Senior Manager, Health Strategy

The Senior Manager, Employer Health Strategy, will be responsible for supporting key clients with assessing and building a data-driven health strategy for their employees. As part of the Group Benefits team, the successful candidate will work with select employers to understand their employees’ health needs and challenges, conduct in-depth analysis of existing claims and behavioural data, provide recommendations on health plan designs and preventative health initiatives, and build health economic models to measure the impact of these interventions. Working across various multidisciplinary teams, the successful candidate will also apply their strong health economics and analytics acumen to build a new predictive capability that helps Manulife Group Benefits anticipate and address the needs of our clients and their workforce.

Position Responsibilities:

• Collaborate closely with various teams including Data, Advanced Analytics, Distribution, and Product to build a nuanced, data-driven understanding of employers’ health needs and pain points.
• Identify and analyze longitudinal claims data, digital engagement data, external research, and market trends to create health economic models and inform employer health strategy.
• In collaboration with the Product team, adopt a solution-focused mindset to develop and communicate strategic recommendations to employers to inform health plan design changes and utilization of net new health interventions.
• Partner with Data and Advanced Analytics teams to establish repeatable health economics assessment frameworks that incorporate key health and claims data to understand the impact of interventions (i.e., on drug claims, disability rates).
• Build trust and credibility with key clients through ongoing partnership on their employees’ health goals, as well as by sharing data-driven insights to demonstrate the impact of the interventions they have undertaken.
• Support the design, build, and maintenance of analytics reports and dashboards to identify key insights, and apply these insights to develop external-facing case studies and thought leadership / publications.

Required Qualifications:

• 5+ years of relevant experience, including health economics, strategic analytics and insights, or comparable roles. Management consulting experience is considered an asset.
• Demonstrated ability to interpret, analyze, and translate health interventions data into meaningful insights.
• Strong communication and storytelling skills with the ability to simplify complex data trends into understandable concepts.
• Ability to generate high-quality presentations, materials, and artefacts for diverse internal and external audiences.
• Demonstrated ability and confidence to deliver and present to senior leadership.
• Exceptional problem-solving and analytical thinking ability.
• Exceptional relationship-building skills and proven experience working with cross-functional teams (product, technology, marketing, sales, operations) as well as within a client services capacity.
• Ability to work under pressure, manage multiple competing priorities, and adapt to changing demands.
• High level of self-motivation with a strong sense of ownership and accountability.
• Highly developed financial acumen, modelling expertise, and business orientation.

Preferred Qualifications:

• Master’s degree in Business Administration, Health Economics, Healthcare Management, Analytics or a related field
• Experience working with health claims data

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Toronto, OntarioHybrid

Salary range is expected to be between

$103,270.00 CAD - $153,270.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.