Senior Manager, Global Supplier Management Process

Date Posted:

2025-12-11

Country:

India

Location:

1st Floor, Embassy Vajram Onyx, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bengaluru, Karnataka - 560103, India.

Job Title:
Senior Manager, Global Supplier Management Process

Role Overview:
The position will lead the strategy and implementation of global supplier management process, including relevant strategy building, digital tool and strategy deployment. The position needs to work together with both supply chain internal peers and also with other non-supply chain function stakeholders to ensure the process and strategy have continuous improvement and meet the business need.

On a typical day you will:

Strategic Process Ownership

• Develop and lead the global strategy for supplier management processes, tools, and frameworks.
• Drive deployment, performance monitoring, and continuous improvement of these processes across regions.

Global Supplier Onboarding

• Lead the deployment of the global supplier onboarding process (iDOT) from the SCM COE.
• Ensure process compliance and performance through regular monitoring and reporting.

Supplier Risk Management

• Oversee the deployment of the global new supplier risk management process (ProcessUnity).
• Conduct regular risk assessments of the existing supply base.
• Coordinate the use of third-party risk assessment tools (e.g., Rapid Ratings, D&B, Everstream).

Supplier Master Data Management

• Lead the establishment and deployment of the global supplier master database (Global Vendor MDH).
• Drive continuous improvement in data structure, quality, and integration with digital applications.

Supplier Champion List

• Maintain and regularly update the global supplier champion list, ensuring accuracy and timeliness.

Supplier Performance Management

• Co-own supplier performance management in collaboration with cross-functional teams (e.g., Supplier Quality).

Subject Matter Expertise & Stakeholder Engagement

• Serve as the Supply Chain SME for all areas above, ensuring effective internal communication and external stakeholder collaboration.

Budget & Training

• Manage budget planning and expense control for all related processes.
• Develop training materials and lead communication, rollout, and engagement activities—either directly or with third-party support.

What You Will Need to be Successful:

• Bachelor’s degree in business management/ engineering, or a related field, with a minimum of 14+ years of relevant experience.

• Previous experience with developing and implementing a supplier third-party risk management program in a global organization

• Experience with performance measurement and program management of gap closure activities
• Experience launching, communicating, and providing training for new initiatives to a large global organization
• Experience with analyzing data and presenting concepts to executives
• A global mindset and intercultural communication experience gained through international assignments or working in a global company
• Ability to perform well in a high-pressure, fast-paced environment
• Strong program and project management skills, with the ability to manage multiple assignments simultaneously.
• Preferred: Advanced degree (MBA, MS in Supply Chain, etc.) with global supply chain or supplier management focus.
• Certifications (optional): Professional certifications such as APICS CPIM/CSCP, ISM CPSM, or Six Sigma are a plus.
• Strong interpersonal, verbal and written communication skills

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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