Senior Manager - Enterprise Process Governance & Signavio Platform Lead

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Key Responsibilities

1. Process Governance & Standards

• Develop and maintain enterprise‑level modeling standards based on BPMN 2.0, EPC, and Signavio conventions.
• Own and govern the Signavio process repository, including taxonomy, naming conventions, folder structures, metadata standards, and documentation quality.
• Establish and enforce process lifecycle governance, including creation, approval, versioning, and retirement workflows.
• Ensure compliance with internal controls frameworks (SOX, ISO, internal audit, risk management).
• Serve as the authority for aligning processes to enterprise architecture and operating model standards.

2. Signavio Platform Management & Enablement

• Act as the primary point of contact and functional owner for the SAP Signavio suite (Process Manager, Collaboration Hub, Process Insights, Process Intelligence, Journey Modeler).
• Configure and maintain platform settings, access controls, roles, user management, and integration points with other systems (SAP S/4HANA, Jira, Confluence, etc.).
• Develop and maintain modeling accelerators, templates, reusable building blocks, and libraries.
• Provide onboarding, training, and certification pathways for modelers across the organization.
• Monitor system usage, adoption metrics, and content quality, driving improvements and clean‑up activities.

3. Process Modeling & Optimization Expertise

• Create and validate high‑quality BPMN 2.0 diagrams, value chains, customer journeys, and process landscapes.
• Translate complex operational realities into standardized models accessible to both business and technical teams.
• Identify performance gaps, bottlenecks, and automation opportunities using Signavio Process Insights/Intelligence.
• Partner with continuous improvement teams to prioritize and implement process optimization activities.

4. Cross‑Functional Collaboration & Change Leadership

• Act as a bridge between business teams, IT, transformation programs, and leadership.
• Align process models with digital transformation initiatives (ERP modernization, automation, workflow, AI/ML, RPA).
• Support organizational change efforts by translating process changes into training, communication, and role‑impact artifacts.
• Facilitate decision‑making on process ownership, future‑state design, and operating model alignment.

5. Quality Assurance & Process Integrity

• Conduct peer reviews, audits, and quality checks to ensure adherence to BPMN 2.0 standards and Signavio best practices.
• Maintain a clear mapping between processes, controls, KPIs, policies, and work instructions.
• Ensure that every documented process has clear ownership, KPIs, risks, controls, and supporting documents.
• Validate process relationships across levels (L1–L5) and ensure they remain synchronized.

6. Reporting, Analytics & Insights

• Use Signavio Process Insights and Intelligence to create dashboards, analyses, and executive summaries.
• Communicate improvement opportunities, root‑cause findings, and performance trends to leadership.
• Provide data‑driven recommendations for simplification, automation, policy updates, and control improvements.

Key Skills & Competencies

• Deep expertise in BPMN 2.0 notation, patterns, and modeling conventions.
• Advanced proficiency in SAP Signavio Process Manager, Insights, Hub, and Intelligence.
• Strong facilitation skills for workshops and process mapping sessions.
• Understanding of enterprise systems (especially SAP S/4HANA, ERP, CRM, workflow, and integration layers).
• Experience in process optimization methodologies (Lean, Six Sigma, Kaizen preferred).
• Excellent communication skills with business and technical audiences.
• Ability to lead through influence in a federated or decentralized process environment.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.