Senior Manager Data Lead

• You are a hands on problem solver, that will lead the Domain’s data strategy and oversee data management activities across the Domain
• We are a customer-obsessed team
• Together we will ensure CommBank is the #1 Business Bank
• Permanent Opportunity
• Sydney Location

Your Business

Within Business Banking (BB), the Digital Banking Domain is responsible for transforming the way our business customers interact with us — across platforms like CommBiz, CommBiz Mobile, the CommBank App and NetBank. The Process and Performance Improvement Centre of Excellence supports the Domain through strategic, crew-agnostic initiatives and continuous improvement programs.

Do Work That Matters

Reporting the Centre of Excellence (CoE) Lead Process and Performance Improvement, you’ll play a pivotal role by owning and executing the Domain’s data strategy, ensuring alignment with business priorities, and overseeing the development, quality, and continuous improvement of data products and assets.  This is a unique opportunity that is key to the Domain’s delivery of a word class digital experience for our business customers.

More specifically you will:

• Own and deliver the data strategy for the Domain, ensuring it supports overall business priorities
• Perform the role of the Domain’s Data SME and steward, responsible for ensuring the quality, integrity, and appropriate governance of data across the Domain
• Ensure compliance with Group Data policies, procedures and guidelines, including relating to metadata, effective and ethical AI, guardrail thresholds, and risk controls
• Drive the uplift of metadata practices, ensuring data assets are well-described, discoverable, consumed and governed
• Partner with the Group Data Office, Business Bank Technology and other relevant stakeholders to embed data management practices and improve data maturity across the Domain
• Engage with leaders across the Domain to provide visibility and influence over enterprise data practices
• Work and collaborate with Crew Leads, product owners and other functions to execute the data strategies, data products roadmap, meet data delivery requirements and business priorities. This includes providing hands-on support related to data management processes, artefacts and deliverables where required
• Foster an inclusive culture where diverse perspectives are welcomed and valued
• Support process improvement initiatives within the CoE and assist during CommBiz outages where customer communications are critical

Help us deliver a better future for the Digital Business Domain

• Demonstrated experience leading or contributing to data product management, data governance, or platform delivery.
• Strong stakeholder engagement and communication skills, with the ability to influence across business and technology teams.
• A solid understanding and experience in data management frameworks, data lineage documentation, metadata practices, and regulatory compliance, particularly in relation to business processes and rules.
• Experience with cloud-based data platforms and modern data architecture principles would be well regarded.
• A collaborative and inclusive approach that promotes psychological safety and continuous learning, regardless of your leadership title or background.
• A commitment to removing bias and promoting equity in data practices and team culture.
• Risk Mind-set – all CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks
• Relevant tertiary qualifications or equivalent experience required in data management disciplines such as risk, compliance, audit, actuarial or analytics.
• Demonstrated experience in profiling, cleansing, validating and interpreting complex data.
• Proficient in defining and monitoring data quality metrics, with hands-on experience using data management tools, databases, data warehouses, and data integration platforms.
• Proven ability to investigate data issues and propose actionable solutions.
• Proven ability to translate business requirements into data definitions and rules.

Your Development

If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

Advertising End Date: 21/11/2025