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Senior Manager – Customer Experience

Gurugram Full Time
Role Overview

You will be responsible for designing and running a world-class experience for:
Brands using Amplify to discover creators, set up campaigns, manage collaborations, and handle payments.
Creators using Amplify to receive briefs, deliver content, and get paid.

This is a hands-on leadership role. You will set the strategy, build processes, manage a remote support team, and work deeply with product, engineering, sales, and marketing to make Amplify as “touchless” and intuitive as possible, while still offering high-touch support where needed.