Senior Manager, Customer Enablement

Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission. 

Please note: This opportunity can be located in Arizona, Texas, or Idaho and will work remotely.

The role:

The Senior Manager, Customer Enablement is responsible for building and leading a team of Customer Enablement (Sales) Professionals that drive enhanced Customer satisfaction, increased product adoption, and build long-term relationships for Entegris’ most critical Customers.   

What you'll do:

• Drive increased customer satisfaction 

• Remotely manage a team of Customer Enablement (CE) Account Managers 

• Mentor and develop CE talent to enable future advancement in the Commercial organization 

• Utilize team to manage and grow Revenue for our four largest Global Strategic Customers (GSC) sites in North America 

• Align local Sales Strategies with the GSC Key Account Managers 

• Provide up to date and accurate forecasts for the assigned Accounts 

• Partner with Finance and related functions for Accounts Receivables escalations for the assigned GSC and other assigned Accounts  

• Promote and assist with Semi-annual Business Reviews  

• Be a subject matter expert on the leading-edge fab market in North America and be able to translate into impact on Entegris products 

• Establish process and programs that enhance Entegris’ Customer scorecard 

• Minimum of 10 years Sales experience with direct management experience  

• Strong background with the North American Semiconductor fabs 

• Is curious, seeking to understand opportunities, challenges, issues, and solutions to a level that optimizes insights for maximum resolution

• Ability to effectively deal with ambiguity

• Strong written and verbal communication skills, with a strong background in data analysis including Excel and other database tools.  Proficient in PowerPoint

• Proficiency and prior experience with Salesforce CRM platform

Your success will be measured by: 

Success for the role is not defined solely on the outcome of a project but rather a combination of the results and how these results were achieved. 

People and Teamwork  

• Self-motivated, curious, and creative problem solver 

• Enjoy coaching and developing talent 

Accountability, Integrity, Trust  

• Provide realistic assessments of market conditions and align these to the forecast.    

• Strong communication and presentation skills; capable of effective communications. 

Creativity and Innovation  

• Collaborate and influence cross functionally in a matrixed organization to help develop internal competencies and remove barriers to Customer Satisfaction. 

Dedication to Excellence  

• Become a trusted resource and advisor that helps develop the culture of trust and excellence from our Customers 

What We Offer:

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

• Compensation: $150,000–$178,500 a year range with actual pay dependent on candidate overall skills for the role

• Annual bonus eligible

• Progressive paid time off policy that empowers you to take the time you need to recharge

• Generous 401(K) plan with an impressive employer match with no delayed vesting 

• Excellent health, dental and vision insurance packages to fit your needs

• Education assistance to support your learning journey

• A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

• Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

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