FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"As Senior Communications and Media Relations Manager at FICO, you will spearhead communications for our FICO Scores business with a focus on lenders—including mortgage lenders, fintechs, credit unions, banks, and other financial institutions. This role is ideal for a strategic communicator who thrives at the intersection of financial services and media, and can translate complex, regulated topics into clear, credible narratives for business and trade outlets. You will lead communications and aid in developing the strategy and execution for reaching key audiences in mortgage, serve as a primary media‑relations lead, and drive proactive storytelling across industry trends, data insights, executive thought leadership, and major corporate milestones." - Corporate Communications - Director.
What You'll Contribute
Lead the development and execution of communications and media outreach strategies that build awareness, understanding, and confidence in FICO Scores through lender trade media, including mortgage lenders, fintechs, banks, and credit unions.
Serve as a primary media contact for business, financial services, fintech, and mortgage industry reporters, proactively pitching stories and managing inbound media inquiries.
Develop and oversee high-quality communications materials, including press releases, media pitches, Q&As, talking points, executive briefings, etc.
Partner closely with product, analytics, legal, marketing/product marketing, sales, and client success teams to translate business priorities into media-relevant narratives and earned coverage.
Prepare and support spokespeople for interviews, briefings, and media engagements, ensuring clarity, confidence, and message consistency.
Monitor media coverage, consumer sentiment, and industry trends to identify proactive storytelling opportunities and flag emerging issues or risks.
Track and report on earned media performance, distilling results into clear takeaways that inform ongoing media strategy.
What We're Seeking
Bachelor’s degree in Public Relations, Communications, Journalism, or a related field.
7–10+ years of experience in communications, media relations, or public relations, with a strong emphasis on financial services, fintech, mortgage, banking, or other regulated-industry experience.
Proven ability to simplify complex topics and craft clear, compelling messages for consumer and mainstream media audiences.
Strong track record of developing press materials and managing media relationships across consumer, financial, and business outlets.
Experience leading communications initiatives and owning projects from strategy through execution.
Highly collaborative, with the ability to partner effectively with cross-functional teams and navigate legal or regulatory considerations.
Comfortable managing multiple priorities in a fast-paced, deadline-driven environment.
Experience using PR tools such as Muck Rack for media monitoring, outreach, and reporting.
Proactive, detail-oriented, and confident taking ownership while continuously looking for ways to improve and innovate.
Our Offer To You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $94,500 to $148,500 with this range reflecting differences in candidate knowledge, skills and experience.
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Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy