Senior Manager, Cards Digital Strategy

What is the opportunity?

In this role, you will report to the Director of Cards Digital Strategy, you will be accountable for execution and delivery of the Card Product Development strategy and Card Engagement digital strategic plan and related initiatives. You will synthesize and contemplate execution across various digital channels, multiple Cards products and involving many different partners and stakeholders.

What will you do?

• Manage the Cards product development roadmap and process, partnering with Card product owners and partners to optimize intent and requirements
• Business development lead to execute on project/plan pipeline by acting as SME for all inquiries across the project team for the digital strategy team, including functional partners.
• Assist business partners in development of strategic initiatives and help communicate ideas & strategy to partners and stakeholders including assisting with development of onboarding documents and developing high level scope and project kick off materials.
• Assess and analyze strategy, requirements, current state environment and investment choices to evaluate business alternatives that meet sponsor needs.
• Create and deliver tools and frameworks to support decision makers to understand and assess the relative attractiveness of strategic alternatives
• Play an active role in solution design by assisting stakeholders (e.g. IT, Digital, Operations, etc) in the creation of a conceptual and business architecture solution design.
• Assist or act as Project Manager to manage resources, budget, and execute against deliverables
• Lead execution teams
• Represent digital strategy partners as the Business Lead throughout the execution lifecycle

What do you need to succeed?

Must have:

• Understanding of Credit Cards processes
• Business acumen – ability to think strategically and develop business cases, understanding of risk management and client experience
• Experience with creating, designing and executing on business architecture solutions
• Strong digital acumen
• Backend systems experience and understanding
• Ability to source & co-ordinate multi-functional teams
• Project and initiative management skills
• Strong communication skills in both written and oral

 
Nice to have:

• Operational and/or IT background
• Experience in digital innovation and development
• Credit Cards industry experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Agile Methodology, Business, Digital Strategy, Lean Management, Project Management, Project Planning, Six Sigma, Solutions Design, Strategic Initiative, Taking Initiative

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-272026-05-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.