Senior Manager, CAR T Warehouse Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Title: Senior Manager, CAR T Warehouse Operations
Location: Summit West Campus

Purpose and Scope of Position

The Senior Manager, CAR T Warehouse Operations leads a high-performing team responsible for all processes associated with material receipts, movement, storage, and distribution within CAR T commercial operations. This position plays a critical role in CAR T warehousing processes, ensuring appropriate controls, complete traceability, and efficient operations. The Senior Manager oversees various operations across multiple warehouse locations and shifts, providing strategic and operational efficiencies, cost savings, inventory accuracy, and leadership actions. Operations may include general warehousing, material kitting, cold chain operations, and dispensary activities.

This role assures compliance with FDA and other regulatory agencies, including training, documentation, standard operating procedures, and corporate policies. The Senior Manager will maintain a compliant, effective, safe, and efficient operation that meets or exceeds site goals and objectives.

Key Responsibilities

• Lead multi-functional and multi-location teams through project identification and implementation for both short and long-term projects.
• Identify strategic and operational issues both internally and externally, develop proposals, outline solutions, and provide time commitments and resources.
• Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.
• Deliver business results through timely and quality decision making.

CAPA & Deviation Management

• Collaborate with cross-functional system partners and represent Warehouse Operations in all CAPA & Deviation reviews and communication.
• Investigate events and effectively prepare communication to address questions and issues.
• Lead internal organization and project teams to advance departmental quality matters (including deviations, CAPAs, change control evaluations).
• Critically review investigations, interpret results, and work with SMEs to generate conclusions consistent with quality risk management principles.

Communication

• Collect, analyze, and report key information impacting site supply chain operations.
• Collaborate with departmental leads to create, manage, and publish KPIs and metrics.
• Lead the development of a communication plan to keep internal stakeholders informed of departmental initiatives and progress.
• Create and manage departmental SharePoint sites to facilitate collaboration and communication across Cellular Therapy Organizations.

Warehouse Operations

• Manage daily operational activities associated with all inbound material movement, receipt, and storage through the CAR T supply chain network, kitting operations, and internal dispensary operations.
• Maintain compliant, efficient, effective, and safe shipping, receiving, staging, kitting, and storage areas.
• Engage with various groups to manage and expedite receipt, including appropriate sampling and inspection of incoming materials.
• Oversee creation, implementation, and compliance for all documentation, procedures, and policies.
• Lead and manage development of corrective and preventative actions, deviation responses, and investigations for warehouse operations.

Team Leadership

• Directly lead and mentor a team of Managers, providing support for training, performance evaluations, and personnel career development.
• Manage implementation and maintenance of appropriate training curricula.
• Build a collaborative environment that fosters decisive decision-making and accountability.
• Contribute to the creation of engagement and development programs to facilitate professional growth.
• Foster a culture of high ethics and compliance.
• Promote teamwork, open communication, and a sense of urgency.
• Provide a safe and healthy work environment and ensure compliance with all policies and regulations.
• Promote and engage team in safety training programs.
• Proactively manage resources to ensure adequate staffing.

Collaboration and Coordination

• Efficiently coordinate, communicate, and provide essential Warehouse Operations project information and activity status to Development, Clinical, Planning, Manufacturing, Quality Assurance, Operations, Global Supply, and other associated functions, ensuring timely execution in accordance with schedules and defined timelines.
• Build trust and productive relationships with peers and stakeholders.
• Drive collaboration across the company and with external partners.
• Manage cycle counting process.
• Interface with Cost Accounting and Internal Audits to coordinate, manage, and perform regular physical inventory counts.

Required Competencies: Knowledge, Skills, and Abilities

• Advanced knowledge of warehouse operations, including best industry practices, principles, standards, validation, and qualification.
• Advanced knowledge of cGMP/GDP/Pharmaceutical regulations.
• Advanced knowledge of Quality and Compliance systems.
• Advanced knowledge of OSHA, DEA, USP, and other applicable warehouse regulations.
• Advanced proficiency in ERP systems, WMS applications, and analytics tools.
• Advanced analytical, problem-solving, and critical thinking skills.
• Advanced project management experience handling multiple projects simultaneously.
• Advanced organizational and time management skills.
• Advanced proficiency in data analytics and process mapping applications (Excel, Visio, SharePoint).
• Advanced proficiency in MS Office applications.
• Excellent interpersonal, verbal, presentation, and written communication skills.
• Ability to lead continuous improvement and innovation within GMP Warehouse and third-party Warehouse operations.
• Advanced problem-solving aptitude and attention to detail.
• Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab techniques.
• Ability to work independently and collaboratively as a team member.
• Ability to interpret and write technical documents.
• Ability to travel 5% - 10% of the time.

Education and Experience

• Bachelor’s degree in supply chain, engineering, life sciences, information systems, business management, or related fields.
• 10+ years of relevant work experience required, preferably in the pharmaceutical or related industry.
• 10+ years’ experience in warehousing, manufacturing, and supply chain areas.
• 10+ years of direct supervisory or personnel management experience.
• 5+ years of leadership experience preferred.
• An equivalent combination of education, experience, and training may substitute for degree requirements.

Working Conditions (US Only)

• Intermittent walking and sitting; ability to sit or stand for extended periods may be necessary.
• Physical dexterity sufficient for computer use and documentation.
• Sufficient vision and hearing capability for the job environment.
• Ability to work around laboratories and controlled, enclosed, restricted areas.
• Cleanroom garments and personal protective equipment required in designated areas.
• Makeup, gum, nail polish, or other potential microbial sources are prohibited in restricted areas.
• Flexibility to don cleanroom garments and PPE.
• Cleanroom environment is enclosed, with assigned pressure and temperature conditions. Exposure to reagents, chemicals, and sanitization agents expected.
• Routine exposure to human blood components.
• Designated areas may prohibit food and outside materials such as cell phones or tablets.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Summit West - NJ - US: $135,810 - $164,573

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1598043 : Senior Manager, CAR T Warehouse Operations