Position Summary
We’re looking for agile, high-performing talent with a background and experience in leading large-scale transformation programs to join our ETO team based in our new and vibrant Global Capability Centre (GCC) in Bengaluru. This team works with people across our various functions & businesses globally to drive our enterprise initiatives to enable business outcomes, performance, and transformation.
We are looking for proven transformation specialists with the ambition and capability to build a world-class Transformation function. You will bring your expertise, creativity, and transformation capabilities to solve complex business challenges, and possess strong influencing and people skills to engage and inspire diverse global teams to deliver real business value.
As part of a modern, Transformation function delivering world-class service, you’ll have the opportunity to develop your skills to progress in your career while working in a diverse and culturally rich environment with some of the best and brightest in the field.
You will be a trusted advisor to stakeholders. You will be shaping and executing their business transformation agendas. You will help them navigate their largest strategic initiatives and most critical problems at the intersection of business and technology, including digital disruption, enterprise transformation and innovation, global operating models, sustainability, value management, and more
Key Responsibilities
Understanding the business landscape and priorities to define critical strengths and improvement areas.
Framing complex problems and developing recommendations based on our business knowledge and analysis.
Ownership in translating recommendations into actionable roadmaps.
Build strong credibility and relationships at senior levels based on exceptional outcomes, effective communication, compelling storylines, and a positive impact
Responsible for assessment of requirements, detailed planning and delivery of the program activities and outcomes, reporting progress against plan and managing risks and issues in close collaboration with assigned Program lead and broader project team.
Creating and executing the program-related action plan
Managing a complex stakeholder landscape, where stakeholders are engaged effectively to ensure understanding, buying and a smooth path for project delivery; engagement requirements may include third-party vendors and business services hubs
Ensuring that the centrally defined transformation methodology and tools are applied appropriately across the programs and/or are modified as appropriate in agreement with the GCC functional leads.
Executing business readiness activities to ensure timely go-lives.
Ensuring appropriate engagement with program partners across the business.
Guide project teams in selecting appropriate technology and frameworks by asking relevant questions.
Identify potential project risks related to implementation and develop mitigation strategies.
Monitor and address issues that could impact project timelines or outcomes
Implement governance reviews and quality assurance
In programs which involve transition, Help the transition lead in successfully transitioning work to and from the GCC in a structured and timely way (e.g., solution architecture, knowledge transfer, onboarding, technology offshoring)
Own and drive end-to-end transition programs into the GCC, ensuring alignment with enterprise transformation goals.
Develop transition strategy, roadmap, and execution plans tailored to business units and geographies.
Conduct due diligence and readiness assessments to identify transition opportunities and risks.
Collaborate with global stakeholders to define scope, SLAs, KPIs, and governance models.
Lead cross-functional teams including operations, HR, IT, finance, and legal to ensure seamless execution.
Establish and manage transition governance, reporting, and escalation mechanisms.
Ensure knowledge transfer, process documentation, and operational readiness for steady-state handover.
Drive change management, stakeholder engagement, and communication plans throughout the transition lifecycle.
Monitor post-transition performance and support continuous improvement initiatives.
Required Skills & Qualification:
Overall 10+ years of work experience with a bachelor's degree required; MBA from Tier 1 preferred
4 to 6years of relevant experience
Prior consulting MBB or Big-4 with global transformation experience is highly desirable
Proven track record of delivering transformational change on multiple large-scale programmes
Ability to inspire cross-functional, virtual, global, and diverse teams
Proven ability to deliver results in a complex /global environment and to solve complex business and process problems
Excellent relationship-building and stakeholder management, (e.g., persuading and influencing skills)
Proven problem-solving and negotiation capabilities along with a process-focused perspective.
Consulting mindset with impactful story lining and presentation skills
Comfortable working in a matrix hybrid environment, dealing with ambiguity
Flexible to work in different time zones, as per business needs
Prior experience in Transition and leading few of the below activities preferred
Supporting the transition lead in planning and overseeing the transfer of members from one location to another, including but not limited: operational readiness, support documentation, knowledge transfer and acceptance checklists
Support in establishing transition E2E plans including infrastructure support models, change management, risk assessment and mitigation, resource planning and service management with clear tollgates
Promote awareness of transition planning and support process within the GCC as well as wider GSK
Work directly with external contractors on a day-to-day basis to support the transition process during set-up of the GCC
Proven experience in managing large-scale transitions across geographies and functions.
Strong understanding of GCC models, shared services, and outsourcing frameworks.
Expertise in transition methodologies, risk management, and stakeholder engagement.
Experience in setting up or scaling GCCs in India or other global hubs.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.
GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.
If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.