Talkiatry

Senior Manager, AI Strategy & Operations

New York, NY Full Time
We’re building the next chapter of Talkiatry – one where AI reimagines how patients connect with care and how our teams deliver it with greater ease, speed, and personalization. 

As Senior Manager, AI Strategy & Operations, you’ll lead the design and deployment of AI solutions that make every patient interaction more seamless – from scheduling and support to follow-up and engagement – while enabling our clinicians and operations teams to focus on what matters most: delivering excellent care.

This is a highly cross-functional, product-minded role that blends strategic vision with hands-on execution. Sitting at the intersection of technology, design, and operations, you’ll drive the thoughtful integration of AI across Talkiatry’s ecosystem. You’ll define and operationalize our AI roadmap, shaping where and how AI delivers measurable impact across patient experience, workflow efficiency, and operational performance. You’ll own the strategy and rollout for conversational agents, workflow automation, and decision intelligence – building the infrastructure that enhances patient experience and strengthens our operational backbone.

You’ll bridge operational teams and technical partners – including Product, IT, Data, and Engineering – turning business needs into practical, system-level solutions that scale. With a strong understanding of how AI, data, and infrastructure connect across our core platforms, you’ll help ensure these systems integrate seamlessly to deliver efficient, measurable, and responsible AI capabilities. Over time, your work will help transform how patients access care, how we support them through treatment, and how technology amplifies our mission to make mental health care more accessible and effective.

If you thrive at the intersection of strategy and execution, technology and empathy, this is your opportunity to shape how AI powers the next evolution of Talkiatry – with the accountability, detail, and discipline it takes to make innovation real.