Conga

Senior Machine Learning Engineer

US - Boston, MA ; US - Houston, TX Full Time

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. 

RoleSenior Machine Learning Engineer 
Reports to: VP, AI Engineering 
Location: Houston, TX; Boston, MA; 

A quick snapshot
A Senior Machine Learning Engineer at Conga will design, develop, and deploy machine learning models and AI-powered features for production systemsYou'll develop scalable ML infrastructure and services that handle high-volume workloads. 

Why it’s a big deal
As a Senior Machine Learning Engineer, you will play a vital role in the technology stackYou’ll build and optimize ML pipelines for training, evaluation, and inference. You will implement and fine-tune large language models (LLMs) for various use cases including document analysis, natural language processing, and intelligent automation. 

Are you the person we’re looking for?  

Related experienceAt least 6 years of experience in building production-quality products. Ability to understand complex problems, decompose them into a set of testable hypotheses, implement bug-free experiments, analyze the results, and produce insights, solutions, and next steps from the analysis. 

Technical expertise.  

  • Proficiency with Python and basic libraries for machine learning (Python 3.x, jupyter notebook, regular expressions) 
  • Cloud technology platforms (AWS, Azure, etc) 
  • Experience with large language models (LLMs) and generative AI (GPT, Claude, LLaMA, or similar) 
  • Solid understanding of ML fundamentals: supervised/unsupervised learning, neural networks, deep learning, NLP, computer vision 

Education: bachelor’s degree in Computer ScienceEngineering or equivalent 

Here’s what will give you an edge… 

  • Experience with prompt engineering and retrieval-augmented generation (RAG) systems 
  • Knowledge of vector databases (Pinecone, Weaviate, ChromaDB, FAISS) 
  • Experience with document processing, OCR, or contract/legal document analysis 
  • Familiarity with LangChain, LlamaIndex, or similar LLM frameworks 
  • Experience with model optimization techniques (quantization, distillation, pruning) 

#LI-BR1

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination.  In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.

Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance. 

The posted salary ranges are for the expectations outlined in the job description.  We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements.  In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.

U.S base salary range:
$133,540$213,660 USD

Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Preferred Resume Format 

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. 

Don’t meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement 

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.