Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
· Runner First
We act in the best interest of the runner
· Word is Bond
We do what we say we’ll do
· Champion Heart
We give our all in everything we do
· There is no “I” in Run
We stay generous with our humanity
· Keep Moving
We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.
Note: This is a temporary assignment (6-7 months).
Your Job:
The Senior Loyalty & Engagement Specialist will help execute the strategic plan for Brooks Run Club. Brooks Run Club is a core brand program that’s critical to driving long-term loyalty, retention, and growth. You will be responsible for helping execute the Brooks Run Club 3-year vision with a focus on driving forward seasonal programming, membership benefits, digital and physical experiences. Managing the day-to-day operations of the Brooks Run Club will include cross functional collaboration, strategic planning, reporting, creative reviews, testing, and overall grit to bring the Brooks Run Club vision to life. You will also be responsible for managing the loyalty program activation calendar, launches, and overall story themes to ensure members receive the most engaging digital and in real life experiences. The Senior Loyalty & Engagement Specialist is responsible for contributing to the increase of our core loyalty KPIs and collecting customer data to deliver improved personalization.