The Senior System Engineer participates in developing technical support for operating systems capabilities and other software tools. This role troubleshoots software programs and implements systems enhancements to improve reliability and performance.
Responsibilities
Controls user access and passwords with responsibility for security.
Develop and execute firm-wide plan regarding operating systems including installation and on-going administration.
Develops software tools including operating systems, routers, networks, utilities, databases and Internet-related tools.
Monitor usage and performance of systems.
Key Responsibilities
Administer, maintain, and troubleshoot Linux systems (RHEL, AlmaLinux)
Automate provisioning and configuration using Ansible, Bash, and Terraform
Manage LVM, filesystems, storage expansions, and mount points
Support identity and privileged access using Delinea / Centrify for Active Directory Linux integration
Perform patching and lifecycle management using Red Hat Satellite
Remediate vulnerabilities identified by Rapid7 and CrowdStrike EDR
Manage firewalld, iptables, TCP/IP, DNS, and AWS Route 53
Administer SSL/TLS certificates via DigiCert CertCentral
Manage domain registrars and renewals for multiple corporate domains
Support VMware and other virtualized environments
Assist with infrastructure support for cloud and AI‑enabled SaaS platforms
Participate in 24/7 on‑call rotation for production systems
Experience with patching, vulnerability management, and production operations
Experience Required:
Typically 5 years business experience; emerge as an expert in a specific skill set, business area or product, but remains focused primarily on daily execution.
Intermediate knowledge of ITIL practices, IT-Service-Management, and operations processes.
Advanced skill in project management.
Knowledge of system testing metrics, best practices and methodologies.
Good project management skills and/or substantial exposure to project-based work structures.
Combination of Windows, Linux, and virtualized platforms. Experience with current computing platforms.
Complete day-to-day activities independently. Interpersonal skills necessary to oversee a small team of junior staff.
#LI-MCM
Starting Compensation
Annual Salary: $85,000.00 - $105,000.00 (Amount based on office location, relevant experience, skills, and competencies)If you are wondering why you should work for us, here is something to help you decide:
Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.