Connect diverse client groups with our nationally significant collections in Australian literature, history and architecture
Full-time continuing position with salary in the range $104,616-$113,920 plus a generous super allowance of up to 17%.
Based at our St Lucia Campus
Founded in 1927, the Fryer Library’s collections include Australian literary publications, manuscripts, photographs, architectural drawings, recordings, and rare books. As part of the University of Queensland (UQ) Library, the Fryer Library plays a critical role supporting research, UQ teaching and community engagement.
We are seeking an energetic, organised and collaborative library professional to coordinate all aspects of client experience for the Fryer Library. The position requires extensive collaboration across the Fryer Library and the broader Library to deliver a wide range of on-campus and online activities that raise awareness and use of special collections and engage diverse audiences with our unique collections.
It is an exciting time for Fryer Library as we plan for our Centenary in 2027, continuing to promote the value of our significant heritage collections while exploring innovative ways to broaden reach and impact through digital technology.
Key Responsibilities
Lead client services for users of Fryer Library’s special collections, coordinating high-quality reference, reading room and research support services for diverse internal and external users.
Provide people leadership, including supervising and supporting a team of three staff to deliver consistent, high-quality services, and liaising with other members of the Fryer Library to deliver on shared goals.
Coordinate and deliver inspiring learning experiences incorporating object-based learning, that build information and digital literacy skills with a focus on primary sources.
Drive collection promotion and engagement - leading programs such as exhibitions, events, tours and digital initiatives that increase awareness and use of the collections.
Contribute to operational and strategic planning, and collect and report on qualitative and quantitative data.
Ensure compliance with relevant rights and licences including copyright, cultural access protocols including Indigenous Cultural and Intellectual Property (ICIP) and donor agreements.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
Up to 26 weeks paid parental leave/paid primary care leave
17% superannuation contributions + 17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
On campus childcare options
Affordable parking (from just $6.40 a day)
Salary packaging options
About You
A qualification in library, archives and/or information management, with relevant experience working in special collections.
Proven experience leading staff and delivering high-quality reference and information services, including the design and delivery of engaging learning experiences.
Strong interpersonal and communication skills, with the ability to work effectively with diverse client groups.
Strong emotional intelligence and the ability to foster positive, collaborative relationships within and across teams.
Well-developed organisational and digital skills, including the ability to manage competing priorities, and confidently use library-specific information systems and technology.
Experience working with Aboriginal and Torres Strait Islander communities and an understanding of copyright, licensing and cultural access protocols are highly desirable.
Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, qualifications, and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
For more information about this opportunity, please contact Serena Coates at s.coates@library.uq.edu.au.
For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
Resume
A cover letter summarising how your background aligns with the 'About You' section
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close Thursday 12th March 2026 at 11.00pm AEST (R-60914).