Senior Learning Facilitator

The Learning Facilitation Team brings learning experiences to life across instructor‑led, virtual, and blended environments. We deliver engaging, practice‑focused sessions; support smooth program execution through strong logistics and coordination; and partner closely with instructional designers and subject‑matter experts to ensure consistent, high‑quality delivery.

We’re looking for a Senior Learning Facilitator who excels at creating meaningful learner experiences, demonstrates strong facilitation presence and classroom management skills, and contributes to operational excellence across our delivery programs.

Preferred Qualifications

• 5+ years of learning facilitation experience, including advanced facilitation techniques and effective classroom/virtual classroom management skills.

• Demonstrated experience applying adult learning principles and familiarity with curriculum design processes, including classroom and blended learning solutions and the ADDIE model (Assess, Design, Develop, Implement, Evaluate).

• Strong project management experience, with the ability to plan, coordinate, and execute learning sessions and logistics with precision.

• Proven ability to collaborate with instructional designers and SMEs to ensure smooth delivery and alignment between content and facilitation.

• Excellent communication, organization, and learner‑engagement skills.

Job Summary

Facilitate the delivery of instructor-led learning opportunities, both in-person and virtually. Provide input on the learning content design, development, and enhancement process.

Major Tasks, Responsibilities, and Key Accountabilities

• Supports the knowledge, skills, and productivity of the organization's associates through the delivering of engaging instructor led training and virtual instructor led training, new hire instruction, and train-the-trainer sessions.
• Serves as a consultant in the design and development of learning content and resources.
• Uses needs assessment techniques to propose recommended learning delivery.
• Ensures the delivery of high-quality, effective, targeted instructor-led delivery.
• Personalizes content when appropriate and prepares for learning opportunities by mapping content to team needs.
• Interacts with communications team to develop a specific communication plan when appropriate.
• Leads supports scheduling and logistics of instructor-led learning delivery opportunities.

Nature and Scope

• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.